Updated: April 05, 2023
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by Christine Tomas
Tech Expert & Writer
1461 resolved issues
Verified Expert in:
Smartphones, Networks, Tablets, Computers

I need to restart my Kindle but have forgotten the process

Hello, thank you for using our service, my name is Christine I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Nice to meet you, *****!
May I know the model of your Kindle, please?

Customer Replay

Whoops trying to get it out of the cover
Model No DO1200 - I've had it ages

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Got it, thank you
Please try those steps to restart your Kindle and let me know if they work:

  1. Press and hold the power button until either a power dialog box appears or the screen goes blank.
  2. Continue holding the power button for 40 seconds, then release it.
  3. After a few seconds, the charge indicator light turns back on, and the device reboots.
Customer Replay

Cheers, I knew it was easy but it seemed to take a long time.. Thanks very much for your assistance, Id be lost without

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No problem, did it work?

Customer Replay

my Kindle to read tonight.
Yes it worked, I was just impatient.

Excellent!
Is there anything else I can do for you today?

Customer Replay

No thank you. Good evening.

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime.

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