Updated: April 05, 2023
Was it helpful?
by Christine Tomas
Tech Expert & Writer
1461 resolved issues
Verified Expert in:
Smartphones, Networks, Tablets, Computers

I need to restart my Kindle but have forgotten the process

Hello, thank you for using our service, my name is Christine I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
May I know the model of your Kindle, please?

Customer Replay

Whoops trying to get it out of the cover
Model No DO1200 - I've had it ages


Got it, thank you
Please try those steps to restart your Kindle and let me know if they work:

  1. Press and hold the power button until either a power dialog box appears or the screen goes blank.
  2. Continue holding the power button for 40 seconds, then release it.
  3. After a few seconds, the charge indicator light turns back on, and the device reboots.
Customer Replay

Cheers, I knew it was easy but it seemed to take a long time.. Thanks very much for your assistance, Id be lost without

banner 3

No problem, did it work?

Customer Replay

my Kindle to read tonight.
Yes it worked, I was just impatient.

Is there anything else I can do for you today?

Customer Replay

No thank you. Good evening.

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime.

banner 6
Get answers until you're satisfied
14 verified experts are online now
Expert's Assistant
Ask your question here
Share on:
Copy to clipbord
Was it helpful?
Howly expert is ready to help you with your E Ink problem

No comments yet...

What about starting a discussion? Be the first to share your thoughts!

Write a comment

We use cookies to improve your browsing experience on our site, show personalized content and targeted ads, and analyze site traffic.
More info