Hello, thank you for using Howly.
What troubleshooting have you done so far?
maybe we could do a recover? I have to have my workbooks
I have looked all over in Word, in old and recent, I've gone to downloads, documents not there. I looked in recents, not there
Noted, thank you
First, please check in the Recycle Bin. Your files might have accidentally got there
recycle bin? the waste basket?
Yes, correct
not there
Got it
If they are not in the Recycle Bin then they must be somewhere on the PC. So do a keyword search for file names to try to find where they went. Would you need assistance on how to do that?
yes I guess, I did searches in word and nothing
To Find Files in Windows 10:
This is WIN 11 does that matter
It should be the same
ok hang on
What icon is that
It is usually located at the left bottom corner
I did and got black screen and thouht you were gone
This is how it is supposed to be
Start typing keywords or phrases for your search
OMG I found them......
Great work!
well my business I didn't find my personal yet.
so if I do a save where are they going? OneDrive?
oh wait mine is here too, I have a directory of all of it! WHEW!!! I just can't lose this again.
That's great news!
You can save the files in any convenient folder:
In Word, click FILE > Save, pick or browse to a folder and click Save.
I want it in word, but if Word is all changed now then what? I just can't lose this, it's like life or death even....... mine!
You can save them to the folder on your PC following the instruction I've sent you above
ok I logged out and back in and it's all there.
Good
Thank you very much, you saved me for sure!!
I am so pleased to see your issue got resolved!
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