Updated: April 27, 2023
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by Pavlo Mykytas
Tech Expert & Writer
1142 resolved issues
Verified Expert in:
Networks, Tablets, Computers, Windows issues

I logged into my MS Word and I can't fiind the folders I work in all the time.

Short summary:

  1. irst, check the Recycle Bin to see if the missing folders are there. If they are, simply restore them from the Recycle Bin.
  2. If the folders are not in the Recycle Bin, perform a keyword search for the file names in Windows 10 or 11. To do this, click on the File Explorer icon (usually located in the left bottom corner of the screen), then click on the Search field and type in the keywords or phrases you are looking for.
  3. If the search results show your missing folders, open them and make sure to save your work in a convenient folder. In Word, you can save your files by clicking FILE > Save, then pick or browse to a folder and click Save.

Hello, thank you for using Howly.
What troubleshooting have you done so far?

Customer Replay

maybe we could do a recover? I have to have my workbooks
I have looked all over in Word, in old and recent, I've gone to downloads, documents not there. I looked in recents, not there


Noted, thank you
First, please check in the Recycle Bin. Your files might have accidentally got there

Customer Replay

recycle bin? the waste basket?

Yes, correct

Customer Replay

not there

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Got it
If they are not in the Recycle Bin then they must be somewhere on the PC. So do a keyword search for file names to try to find where they went. Would you need assistance on how to do that?

Customer Replay

yes I guess, I did searches in word and nothing

Top answer

To Find Files in Windows 10:

  1. Click the File Explorer icon.
  2. Click the Search field.
  3. Type keywords or phrases for your search.
Customer Replay

This is WIN 11 does that matter

It should be the same

Customer Replay

ok hang on
What icon is that

banner 6

It is usually located at the left bottom corner


Customer Replay

I did and got black screen and thouht you were gone

This is how it is supposed to be
Start typing keywords or phrases for your search

Customer Replay

OMG I found them......

Great work!

Customer Replay

well my business I didn't find my personal yet.
so if I do a save where are they going? OneDrive?
oh wait mine is here too, I have a directory of all of it! WHEW!!! I just can't lose this again.

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That's great news!
You can save the files in any convenient folder:
In Word, click FILE > Save, pick or browse to a folder and click Save.

Customer Replay

I want it in word, but if Word is all changed now then what? I just can't lose this, it's like life or death even....... mine!

You can save them to the folder on your PC following the instruction I've sent you above

Customer Replay

ok I logged out and back in and it's all there.

Customer Replay

Thank you very much, you saved me for sure!!

I am so pleased to see your issue got resolved!

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