Updated: April 03, 2023
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by Zachary Finkelstein
Tech Expert & Writer
774 resolved issues

I have tp link router

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
What router model are you trying to connect?

Customer Replay

i have SIM card from Spain Vodafone


i want to use in Italy

Customer Replay

So, you want to insert sim to your router?

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I already insert in the touter
I can use only in Spain

Customer Replay

Got it.

I want to use in Italy with romain data

Customer Replay

Let's insert your SIM back into your phone.
Here's what you need to do: Press “Settings”. Now, press “Mobile Data”. Once you are in there, activate the “Roaming” option and you are good to go.
After that, you may insert your SIM back to your router.

Ok I will try

Customer Replay

Take your time.

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I can’t get it
Didn’t work

Customer Replay

What do you mean by that? Did you manage to do as I instructed?

Where can I activate romain exactly
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Customer Replay

Ah, your roaming is already on.

Customer Replay

You are good to go.

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but I insert to the router didn’t work

Customer Replay

Okay so you inserted it into the router and you were not able to use the internet? Did you connect to the router successfully?

Router I can use only in Spain
I can’t use in any other country Italy and France
because I’m travelling around

Customer Replay

Did you try to use it in Italy?

I bought router and SIM card from Spain
Yes Now I’m in Italy

Customer Replay

Which carrier provider is that SIM card from?

Customer Replay

It may be so that you don't have the correct plan for data roaming. Could you please go to the closes Vodafone store and ask them to check it for you?

Ok I will try again later on
thank you

Customer Replay

Thanks for understanding. Wishing you a great day!

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