Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Nice to meet you, *****!
What router model are you trying to connect?
i have SIM card from Spain Vodafone
i want to use in Italy
So, you want to insert sim to your router?
I already insert in the touter
I can use only in Spain
I want to use in Italy with romain data
Let's insert your SIM back into your phone.
Here's what you need to do: Press “Settings”. Now, press “Mobile Data”. Once you are in there, activate the “Roaming” option and you are good to go.
After that, you may insert your SIM back to your router.
Ok I will try
Take your time.
I can’t get it
What do you mean by that? Did you manage to do as I instructed?
Where can I activate romain exactly
Visitor uploaded: Image.png
Ah, your roaming is already on.
You are good to go.
but I insert to the router didn’t work
Okay so you inserted it into the router and you were not able to use the internet? Did you connect to the router successfully?
Router I can use only in Spain
I can’t use in any other country Italy and France
because I’m travelling around
Did you try to use it in Italy?
I bought router and SIM card from Spain
Yes Now I’m in Italy
Which carrier provider is that SIM card from?
It may be so that you don't have the correct plan for data roaming. Could you please go to the closes Vodafone store and ask them to check it for you?
Ok I will try again later on
Thanks for understanding. Wishing you a great day!
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