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I have not received an email on my iPhone
Short summary:
- On your iPhone, go to Settings > Mail.
- Tap on the email account that is experiencing the issue.
- Tap on "Delete Account" to remove the account from your device.
- Go back to Settings > Mail and tap on "Add Account."
- Choose "Outlook" and enter your @hotmail.com email address.
- Follow the prompts to add the account back to your device.
- Once added, your emails should start syncing again.
Hello, thank you for using Howly.
Have you already tried any ways to resolve the issue?
I look d at my husbands phone to make sure all my settings were ready right and have reset phone. My daughter was trying to get a sound on my phone for when I got a message. I don’t think I’ve had emails since. She said she did not go into email
Did you try to log it to your email from any other device?
no
Are you able to try it?
will try might take a while
on iPad same think lasts thing I got was sundsy from Microsoft
Noted, thank you!
Can you, please, provide me with your email??
*****@hotmail.com
Thank you!
Do you use the Apple Mail app to access your email?
i think so🤷♀️
Or would it be Microsoft. They are the ones that sent security alert
Okay, usually removing your account and adding it back resolves your issue.
Will I loss all my emails
No, they are still on your email and they will be loaded back
ok
Please follow the instructions
- From the Home screen, navigate to settings.
- Choose the Mail from the list
- Tap Accounts
- From the 'ACCOUNTS' section, tap an email account
- Tap Delete Account
Done
Please, follow the instruction below:
- From the Home screen, navigate to settings.
- Choose the Mail from the list
- Tap Accounts
Please, tell me what options do you have there.
Icloud
When you open Settings -> Mail -> Accounts you should see the "Add Account" button. Do you see it?
yes
Please, open it and choose 'Outlook'
And add your *****@hotmail.com account back
Ok do I hit done now
Yes, please
Ok saved it
Okay!
Awesome it’s updated. Thank you
Glad to hear that!
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