Updated: March 21, 2023
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by Oleksandr Kamennyi
Tech Expert & Writer
961 resolved issues
Verified Expert in:
Smartphones, Gadgets, Computers, Apps

I have no sound on my Computer

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Would you be so kind to tell me more about that issue?

Customer Replay

I downloaded firefox and immediatly lost the sound in my Computer

Is there no sound on your computer at all? Neither in browser nor in the system itself?

Customer Replay

None what so ever

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Have you done any troubleshooting so far?

Customer Replay

I have tried but to no avail.
I am sorry but I am 84 years old and not very computer literate

No worries,*****.

Customer Replay

Thank you

If your computer has external speakers, make sure that they are turned on and that the volume is turned up. Make sure that the speaker cable is securely plugged into the “output” audio socket on your computer. This socket is usually light green in color.

Customer Replay

All checked thank you

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Do you have sound now?

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