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*****
Nice to meet you, *****!
What device do you not have the connection on?
my imac
Ok, I see. Do you have wireless connection?
yes
Ok, got it. Does your Internet work on other devices, like your phone?
yes
Ok.
Can your Mac connect to the Wi-Fi?
Or is it not able to connect and doesn't see the network?
my screen shows I’m not connected to the internet
Got it, have you tried restarting both the computer and the router?
no
Ok, please try to restart your computer, first.
ok it’s starting back up
Ok, good!
ok it seams to work I am trying to get on va website and it was not going on
Try reconnecting to your Wi-Fi network again.
I on it now it’s working
Awesome!
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