Updated: March 30, 2023
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by Denys Kashnytskyi
Tech Expert & Writer
326 resolved issues

I have an android 7.1.1 phone

when i'm trying to call a contact it says that i have disabled a required permission. what does this mean?

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Nice to meet you, *****!

Customer Replay

and you too

Got you!
*****, please open the "Settings" on your phone

Customer Replay

okay

banner 3

Then , hit "Apps" please

Customer Replay

got it

After that, look for "Contacts"

Customer Replay

alright got it

Let me know when you'll find that app in the list, please

Customer Replay

got it
okay

banner 6

Have you reached that?

Customer Replay

yes

Do you see the "Permission" option ?

Customer Replay

yes

Please, tap on it.

Customer Replay

okay igot it

banner 9

Check the "Storage" field
It should be turned to "ON" position

Customer Replay

it sayys email attachments
i turned it on

Customer Replay

thank yyou

So, have you tried to call someone?

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