Created: October 19, 2022

I have a new lenovo laptop and cannot connect to my home internet and it no longer shows on the list

Last Edit: November 24, 2022
Christine Tomas
Christine Tomas Tech Expert & Writer
Hello, thank you for using our service, my name is Christine I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Christine Tomas
Christine Tomas Tech Expert & Writer
Nice to meet you, *****!
Customer Reply
Ta u too
Christine Tomas
Christine Tomas Tech Expert & Writer
Please describe your request with as many details as possible for me to get the whole picture of the situation.
Customer Reply
I am trying to set up my new lenova laptop and have got as far as settijg up my network connection but cldn't connect and when i closed to try again it disappeared from the list.
Christine Tomas
Christine Tomas Tech Expert & Writer
Do you see other networks in the Wi-Fi list?
Customer Reply
Yes
Christine Tomas
Christine Tomas Tech Expert & Writer
Could you please try to restart your laptop and Wi-Fi router?
Customer Reply
How? By turning off and on again?
Christine Tomas
Christine Tomas Tech Expert & Writer
Yes
Let me know the result.
Customer Reply
Laotop has brought me back to same page
Christine Tomas
Christine Tomas Tech Expert & Writer
Did you turn it off completely?
Customer Reply
My network still not showing
Christine Tomas
Christine Tomas Tech Expert & Writer
To turn off your PC in Windows 10, select the Start button, select the Power button, and then select Shut down.
Customer Reply
I have turned off at the power but the screen just goes black
My network has appeared.
Christine Tomas
Christine Tomas Tech Expert & Writer
Please try to connect to it.
Customer Reply
Thank you. It appears to have connected. If i have problems after set up finalused. I'll get hack to you.
Christine Tomas
Christine Tomas Tech Expert & Writer
Sure
You are always welcome!
Should you have any questions or issues, please feel free to contact us back!
Customer Reply
👍
Christine Tomas
Christine Tomas Tech Expert & Writer
🙂