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I got a new HP laptop and I’m having trouble getting set up on my internet
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Got it, you need to install Internet drivers, right?
yes
In Windows, search for and open Device Manager. In the list of devices, select Mice and other pointing devices. Right-click the wireless adapter, select Update driver, and then follow the instructions to install the updated driver. Restart the computer to complete installation of the updates.
Its asking me for a network security key
That is your Internet password. You need to enter it
It will not accept the password
Are you sure you enter the right one?
Im using the one that I use to get onto my network
Try to check if the Caps Lock isn't on
thank you for your help,It’s working now
Great job!
You're welcome!
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
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