- Apps
- Type
- Issue
- Name
- Most popular
- Computers
- Electronics & Household
- Type
- Brand
- Series
- Issue
- Gadgets
- Type
- Brand
- Series
- Issue
- Networks
- Type
- Brand
- Issue
- Most popular
- Smartphones
- Brand
- Series
- Issue
- Most popular
- Can I fix a cracked phone screen with toothpaste?
- Google temporary hold. What should I do if I encounter a temporary hold?
- How to fix the red eye on iPhone
- How to Charge a Phone With a Broken Charger Port?
- How to change a phone number on Samsung account
- How to fix water damaged iPhone
- Protect Your Android Phone from Hackers
- Tablets
- Brand
- Series
- Issue
- Most popular
- Wellness & Beauty
- Finance
I am unable to go online with my IPhone 14 Pro
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Same here
Did you use Wi-Fi network?
yes. I checked the router and I have internet connection
So, the only problem with your phone?
Yes, for some reason< I am not able to get online
with my phone
Did the phone show that connected to your network?
it shows that it is connected to the wifi
Can you check in the phone Wi-Fi settings what network is connected?
*****
Is it your network?
my IP is Mediacom but, yes, this is the network name we came up with
Did you try to restart your iPhone?
That's another thing I was going to ask. How do I do that?
i tried pressing the right button but nothing
Press and hold the. Side button. and either. Volume Button.
When 'slide to power off' appears, release the release buttons.
Slide the. Power switch. right.
With the device powered off, press and hold the. Side button. until the Apple logo appears then release.
I press the right button and the siri logo pops up. nothing else
Try to press it and hold it at the same time as the volume button.
okay. That worked. Do I do the same thing to turn it back on?
No, just hold the right button.
okay. everything is working now except Goggle Chrome. it wouldn't come up
What is the problem with google chrome?
it looks like it's downloading but doesn't come up
Try to reinstall it.
I hit the + button and it came up! Thank you so very much! Appreciate it
You are welcome.
Is there anything else I can do for you today?
do you have the winning lotto number? ( just kidding ). Thanks again!
Thank you for reaching out. Please let me know if you have any other questions and I'll be happy to clarify them for you!
No comments yet...
What about starting a discussion? Be the first to share your thoughts!
