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I am getting thick horizonital lines on my printer HP Laserjet M476dn
Hello, thank you for contacting Howly! Please specify how long ago you changed your printer cartridges.
Just changed because I was getting the lines. Then I changed again this morning
After you changed them, does the issue persist?
Yes
Understood! Have you changed also the color cartridge?
I changed the yellow cartridge this morning also and it got worse
Please check if any or all of your color cartridges have a pristine green-looking roller on the bottom or if they look more tan or yellow and scratched around the circumference.
Yellow and red look good. The blue one does look good
No the blue does not look good
It is recalibrating
Understood!
Why would the blue effect black and white printing
The problem is that the color cartridges, while not used very much in your everyday printing, can become physically worn out.
Lines are gone
Perfect!
Thank you!
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