Updated: June 19, 2023
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by Henry Miller
Tech Expert & Writer
581 resolved issues

HP8600 gives replace depleted cartridge message

Tried 3 new HP black cartriges and get the same message.

Short summary:

  1. Ensure that you are using the correct cartridge model for your HP printer.
  2. Check the connectivity of the cartridge chip by cleaning its surfaces with a damp towel.
  3. Install HP Smart on your PC if it's not already installed.
  4. Check the ink levels on your printer by accessing the Ink Level icon in the printer settings.

Remember to always use the correct cartridge for your printer model to avoid any compatibility issues.

Hello, thank you for using Howly.
Have you used this cartridge model before in this HP printer?


Customer Replay

Changed cartridges 3 times new. turned Printer off for a minute and rebooted.

Top answer

It's possible that the chip has poor connectivity with the printer (i.e. possible ink residue on chip contacts. You can try to clean the chip’s surfaces with a damp towel).
Also, please tell me if you have HP Smart installed on your PC.

Customer Replay

Clean didn't solve it. Don't have HP smart
Cleaned the on computer side of the contacts

Let's check the estimated ink levels on your printer:
Please, touch the Ink Level icon on the printer control panel
Type: image/png

Customer Replay

Dumb me..... changing the wrong cartridge. You my hero.... I'll make my deadline !!!!

banner 3

Okay, great!
I think after the correct installation the problem will be fixed, but let's make sure of this.

Customer Replay

This has been one horse of a printer! Yes, problem solved.

That's great!
Have a great one!

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