Updated: May 15, 2023
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by Christine Tomas
Tech Expert & Writer
1461 resolved issues
Verified Expert in:
Smartphones, Networks, Tablets, Computers

How do i set up myfitbit versa 2

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Nice to meet you, *****!
What is the phone model you want to connect your watch to?

Customer Replay

apple

Noted.
Do you have the Fitbit app installed?

Customer Replay

no

banner 3

Noted.
On your phone, go to App Store and find Fitbit app.
Install it.
Let me know when you are done.

Customer Replay

looking
k

Is it installed?

Customer Replay

its not on the app store

Customer Replay

not finding it

banner 6

Are you sure you opened the App Store?

image

Customer Replay

yes

You should tap on this in your App Store.

Customer Replay


still looking

It has to be there, *****. Are you entering Fitbit in the search bar?

Customer Replay

i am not very good at this. got it

banner 9

Did you find it?

Customer Replay

yes

Great! Install it, please.

Customer Replay

i think its done

Great! Find the app in the library and open it.

Customer Replay

k

Let me know when you are done.

Customer Replay

join fitbit

Did you open the app?

Customer Replay

yes

Great.
Do you have a Fitbit account created?

Customer Replay

i think so its giving me options to set up different fitbits

Okay, connect your Fitbit watch to your phone.

Customer Replay

e mail verified

Great!
Did you connect your devices?

Customer Replay

working on it

Okay! Keep me posted.

Customer Replay

i need to hook up the charger

Customer Replay

ok i turned on blu tooth

Is your watch on?

Customer Replay

yes
choosing network

Customer Replay

connected to internet

Great!
Connect it to your phone, now.

Customer Replay

updating

Keep me posted.

Customer Replay

i think it is connected its up dating

Okay, *****.
You have to log in to your Fitbit account now.

Customer Replay

still updating.

Okay, inform me when you're done.
What do you see in your Fitbit app now?

Customer Replay

its on my wrist

The app on your phone, sir :)

Customer Replay

its asking me to set up

Okay, begin the setting up process. Post me on your each step, please.

Customer Replay

it say all caught up

May you check if it works with your phone, please?
Use any function of mtfitbit bracer

Customer Replay

it does show all options

Does it can to start the options on your phone, please?

Customer Replay

yes checking heart rate

Okay, let me know if it syncs with your phone app, please

Customer Replay

it is synced

Congratulations then, we successfully linked your Fitbit!
Do you have any additional questions I can help you with?

Customer Replay

how often does it need to be charged

The Fitbit Versa battery can last up to 4+ days. Also, it depends on how often you use it directly, please

Customer Replay

ok thank you. you are very helpful

You are welcome!
Do you have any additional questions I can help you with?

Customer Replay

just one how long does it take to charge up. how long should it stay on the charger

About 2-3 hours, please

Customer Replay

does it notify you when it gets low on charge

After it goes down to 30%, but the Fitbit server will send notification after the first sync after the battery is being seen, by the server, as below 30%

Customer Replay

ok thank you

You are welcome!😄

Customer Replay

ok good by

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!

Customer Replay

thank you

I'm happy to help you!

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