Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
What is the phone model you want to connect your watch to?
What is the phone model you want to connect your watch to?
Customer Reply
apple
Noted.
Do you have the Fitbit app installed?
Do you have the Fitbit app installed?
Customer Reply
no
Noted.
On your phone, go to App Store and find Fitbit app.
Install it.
Let me know when you are done.
On your phone, go to App Store and find Fitbit app.
Install it.
Let me know when you are done.
Customer Reply
looking
k
k
Is it installed?
Customer Reply
its not on the app store
It should look like this: https://apps.apple.com/us/app/fitbit-health-fitness/id462638897
Customer Reply
not finding it
Are you sure you opened the App Store?
Customer Reply
yes
You should tap on this in your App Store.
Customer Reply
still looking
It has to be there, *****. Are you entering Fitbit in the search bar?
Customer Reply
i am not very good at this. got it
Did you find it?
Customer Reply
yes
Great! Install it, please.
Customer Reply
i think its done
Great! Find the app in the library and open it.
Customer Reply
k
Let me know when you are done.
Customer Reply
join fitbit
Did you open the app?
Customer Reply
yes
Great.
Do you have a Fitbit account created?
Do you have a Fitbit account created?
Customer Reply
i think so its giving me options to set up different fitbits
Okay, connect your Fitbit watch to your phone.
Customer Reply
e mail verified
Great!
Did you connect your devices?
Did you connect your devices?
Customer Reply
working on it
Okay! Keep me posted.
Customer Reply
i need to hook up the charger
Okay.
Customer Reply
ok i turned on blu tooth
Is your watch on?
Customer Reply
yes
choosing network
choosing network
Good.
Customer Reply
connected to internet
Great!
Connect it to your phone, now.
Connect it to your phone, now.
Customer Reply
updating
Keep me posted.
Customer Reply
i think it is connected its up dating
Okay, *****.
You have to log in to your Fitbit account now.
You have to log in to your Fitbit account now.
Customer Reply
still updating.
Okay, inform me when you're done.
What do you see in your Fitbit app now?
What do you see in your Fitbit app now?
Customer Reply
its on my wrist
The app on your phone, sir :)
Customer Reply
its asking me to set up
Okay, begin the setting up process. Post me on your each step, please.
Customer Reply
it say all caught up
May you check if it works with your phone, please?
Use any function of mtfitbit bracer
Use any function of mtfitbit bracer
Customer Reply
it does show all options
Does it can to start the options on your phone, please?
Customer Reply
yes checking heart rate
Okay, let me know if it syncs with your phone app, please
Customer Reply
it is synced
Congratulations then, we successfully linked your Fitbit!
Do you have any additional questions I can help you with?
Do you have any additional questions I can help you with?
Customer Reply
how often does it need to be charged
The Fitbit Versa battery can last up to 4+ days. Also, it depends on how often you use it directly, please
Customer Reply
ok thank you. you are very helpful
You are welcome!
Do you have any additional questions I can help you with?
Do you have any additional questions I can help you with?
Customer Reply
just one how long does it take to charge up. how long should it stay on the charger
About 2-3 hours, please
Customer Reply
does it notify you when it gets low on charge
After it goes down to 30%, but the Fitbit server will send notification after the first sync after the battery is being seen, by the server, as below 30%
Customer Reply
ok thank you
You are welcome!😄
Customer Reply
ok good by
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!
We are available 24/7, you can refer your questions anytime. Have a nice one!
Customer Reply
thank you
I'm happy to help you!
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