Updated: March 21, 2023
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by Gary Spenser
Tech Expert & Writer
772 resolved issues

How do I recover my Instagram my kid accidentally deleted it

author

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

author

Nice to meet you, *****!

Customer Replay

Likewise

author

Are you sure that the account has been deleted?

Customer Replay

Yes
My grandson accidentally deleted it

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author

Have you tried to sign in to it?

Customer Replay

Yeah but they asked you questions I don't remember my username is OG get money

author

Do you have access to the email address linked to your Instagram account?

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Customer Replay

I still have it on my old phone but it's not on how do I retrieve it

author

Your grandson couldn't delete your account without the password. Most likely, he just signed out of your account.

Customer Replay

I guess he held on delete apps you know how you delete different apps that's what he deleted
It's probably still there but I don't know how to recover it I just pulled my old phone up it's on my old phone how do I get it back to this phone

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author

Do you have the Instagram app on your phone?

Customer Replay

Yes I do but the icon is gone to go to it it's still on my old phone cuz I'm looking at it right now on my old phone it's not hooked up there's no service on my old phone I got a new phone

author

Can you tell me the model of your new phone?

Customer Replay

Android Galaxy 22

author

Can you open the list of the apps on your phone?
And try to find the Instagram app there,

Customer Replay

The icon is gone

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author

Then you need to download the Instagram app again.

Customer Replay

I can install a new one but I want to try to connect back to my old one that has all my information on it

author

You don't have to worry.
First of all, install the Instagram app.

Customer Replay

I think I'm back in

author

Did you download the app and sign in to your account?

Customer Replay

Yeah I did and I think it popped back up

author

Great!
Is there anything else I can do for you today?

Customer Replay

Thank you I see it now
No thank you

author

I wish you have a good day!
I am so pleased to see your issue got resolved!

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Our expert Gary is online and ready to resolve your issues
772 resolved issues
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