
Hello, thank you for contacting Howly! I am here to help you today!
May I know your first name, please?
May I know your first name, please?

Nice to meet you, *****
What troubleshooting have you done so far?
What troubleshooting have you done so far?
Customer Reply
I googled the problem, and went through the steps of recovering an account, but it ended up just taking me to my other Gmail account that I still have and not recovering the old one

Ok. Can you repeat the process you have done, then take a screenshot before the last step and send it to me?
Customer Reply
Sure

Awesome. Thank you!
Looks like you’ve been inactive for a while. Are you still with me?
Looks like you’ve been inactive for a while. Are you still with me?
Customer Reply
Yes, still working on it

1. Go to the page https://accounts.google.com/signin/recovery
2. Enter the email, then click "Next".
3. Instead of entering your password, click "Try another way"
4. Enter the phone number.
5. Choose the option "Send a code".
6. If you don't have access to the phone number, please choose the option "Try another way" and follow the on-screen instructions.
But be sure to put in the right email address
2. Enter the email, then click "Next".
3. Instead of entering your password, click "Try another way"
4. Enter the phone number.
5. Choose the option "Send a code".
6. If you don't have access to the phone number, please choose the option "Try another way" and follow the on-screen instructions.
But be sure to put in the right email address
Customer Reply
Visitor uploaded: Image.jpg
It won't let me last this step. It keeps saying I'm entering the characters incorrectly
It won't let me last this step. It keeps saying I'm entering the characters incorrectly

Also it says that there is no account like this one.
Customer Reply
It says that there is no Google account ever by under *****?

You're putting in a wrong address.
Customer Reply
That's the address for the account I need. I deleted it a while back. Could it just be to long since I deleted it to recover it?

Yes, google had to delete it after sometime and it not exist anymore. Sorry.
You can always create a new one.
You can always create a new one.
Customer Reply
Alright thanks

No problem. Sorry for that. It was a pleasure to chat with you today, *****.
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