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How do I reconnect to a mobile network
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
What do you mean by reconnecting to a mobile network?
Is it mobile data?
My phone cannot connect to a mobile network
Got it
Did you try to reboot it?
What phone brand and model do you have, *****?
Samsung Galaxy
Got it
What about rebooting it, *****? Did you try that?
yes
Got it
Is the mobile data enabled in the settings?
yes
Okay
Please, follow the following steps:
- Go to Settings and select General management.
- Select Reset.
- Select Reset network settings.
- Check the on-screen information and tap Reset settings.
- Tap Reset.
Please, note, this will erase all the saved wi-fi networks password on your phone
Is everything clear with the provided instruction, *****?
Got it. Thank you.
Take your time!
Please, keep me apprised.
That worked . Again, Thank you and have a blessed day.
You're welcome!
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