Updated: April 05, 2023
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by Daniel Moore
Tech Expert & Writer
1184 resolved issues

How do I reconnect to a mobile network

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
What do you mean by reconnecting to a mobile network?
Is it mobile data?

Customer Replay

My phone cannot connect to a mobile network

Got it
Did you try to reboot it?
What phone brand and model do you have, *****?

Customer Replay

Samsung Galaxy


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Got it
What about rebooting it, *****? Did you try that?

Customer Replay


Got it
Is the mobile data enabled in the settings?

Customer Replay


Please, follow the following steps:

  1. Go to Settings and select General management.
  2. Select Reset.
  3. Select Reset network settings.
  4. Check the on-screen information and tap Reset settings.
  5. Tap Reset.

Please, note, this will erase all the saved wi-fi networks password on your phone
Is everything clear with the provided instruction, *****?

Customer Replay

Got it. Thank you.

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Take your time!
Please, keep me apprised.

Customer Replay

That worked . Again, Thank you and have a blessed day.

You're welcome!

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