Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Could you please tell me, what computer do you have?
How do I get telegram. Lenovo laptop
The instruction will be in 2 parts, please tell me when this is done:
Okay, thanks. I'll give it a try and hopefully I won't have to get back to you.
But I will have to send you the second part.
I hit the end of my ability. It said there was no useful info in the QR for me and that I could have a code sent to my program which is not in my phone or to my sms which I requested. Where might that be found?
If you have requested the code from the SMS, it should be found in your SMS on your phone.
If you have the app, Telegram should've texted you in there.
Where is SMS?
There should be an app on your phone called : 'Messages'
nothing there.
Please check if the phone number that you have provided for the code is valid.
okay. it is
Noted.
Is the phone that is connected to Telegram the same that you have right now?
yes
Is there a ' send again' option?
no
Could you please tell me, what does it tell you on the screen right now?
It says that a code was sent to my devices if I have any connected. Then there is a blank to fill in the code. Below that it says to send code via SMS
Have you got Telegram on your phone?
no
Got it.
Is there a 'Create an account' option?
yes found it
Please tap it and follow the on-screen instruction.
You will need to provide your phone number, email and the password in there for your Account.
*****, please keep me updated. If you need any assistance, I am here.
There are many different accounts but none of them are Telegram. And there's no place to enter the name Telegram. What now?
Understood.
I'm here
*****, in order to create an account on Telegram, you will need to download it on your phone and set up the account from there.
And how would I do that?
Please, Download the Telegram app from the Google Play Store or the Apple App Store.
After you have downloaded it, please follow these steps:
I can't figure out how to do it. I'm a techno idiot. There
There is no pace to type it in
No worries, *****.
Could you please tell me, to type in what exactly?
Telegram
To type in the code?
No, the word telegram
I see.
What do you have The App Store or the Google Play?
Both, I think
What type of phone do you have?
i phone 10
Got it.
On your iPhone, please go to ' App Store'.
Then, at the bottom left corner, tap on 'Search'
I'm there
ok
After you have tapped ' Search' at the top of your screen you will find a text box beneath the 'Search' word.
When you have found it, tap on in and type in 'Telegram"
got it
The first option that will pop-up should be Telegram, please tap download.
Done
The app is installed, correct?
yes
Great!
Please follow these steps:
done
You have now created an account, correct?
yes!
Great!
*****, the Telegram app is on your computer, correct?
I don't know. I'll look
Please check it and tell me.
It wasn't loaded on my laptop but it is now. You've been a godsend to me. I cannot thank you enough. Your patience is unbelievable, you're probably great with children and should have been a geriatric physician. Thanks again!
Thank you very much, *****!
Have you signed into the account on your laptop?
yes.
Great!
Is there anything else I can do for you today?
No. But thank you again!
You're very welcome, *****!
I am so pleased to see your issue got resolved!
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