Hello, thank you for contacting Howly! I am here to help you today!
May I know your first name, please?
Nice to meet you, *****!
Do you need to transfer files from your Samsung phone to a PC?
how do i sinc my phone
You need to simply connect it to your computer via cable.
that is not working
Does your computer recognize the phone?
no it does not
I see. It is possible that you are using a broken/incompatible cable. Please try using another cable.
no i am using the cable that came with the phone
Please unplug the cable, and restart your computer and your phone. After that try connecting the cable again. Did you restart both your devices?
yes and it seems to be alright now thank you