
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****

Nice to meet you, *****!
Do you have a Fitbit app?
Do you have a Fitbit app?
Customer Reply
Yes I have an App

Great
Are you using android or IOS?
Are you using android or IOS?
Customer Reply
Android



Got it
All you need to do is just follow the instruction, okay?
All you need to do is just follow the instruction, okay?
Customer Reply
Where is the instructions for this?

Step 1: Open your Fitbit app from the appropriate device. It’s generally best for your Fitbit to be close by during this procedure.
Step 2: Choose the Account icon from the Fitbit app home screen. This is located in the top menu section and looks like a square bubble with lines resembling a paragraph of text.
Step 3: Make sure you have the right device selected, if necessary. Now, look for the tab that reads Advanced Settings and select it.
Step 4: You need to take a moment and turn off the automatic time zone feature — this may be the root of your problem.
For Android, you’ll see an Automatic time zone option that needs to be turned off.
Step 5: Stay in Advanced Settings and look for an option that says either Time Zone or Select time zone, then choose that option. This allows you to select your correct time zone from a list.
Step 6: Navigate back to your Account window. Look for the option that says Sync Now and select it. Your Fitbit device should now sync and display the time for the time zone you selected. Check to make sure it’s working correctly.
There it is
Let me know how everything is going.
Step 2: Choose the Account icon from the Fitbit app home screen. This is located in the top menu section and looks like a square bubble with lines resembling a paragraph of text.
Step 3: Make sure you have the right device selected, if necessary. Now, look for the tab that reads Advanced Settings and select it.
Step 4: You need to take a moment and turn off the automatic time zone feature — this may be the root of your problem.
For Android, you’ll see an Automatic time zone option that needs to be turned off.
Step 5: Stay in Advanced Settings and look for an option that says either Time Zone or Select time zone, then choose that option. This allows you to select your correct time zone from a list.
Step 6: Navigate back to your Account window. Look for the option that says Sync Now and select it. Your Fitbit device should now sync and display the time for the time zone you selected. Check to make sure it’s working correctly.
There it is
Let me know how everything is going.
Customer Reply
Thank you very much I followed your instructions and now my fitbit is correct

Glad to hear that
Is there anything else I can do for you today?
Is there anything else I can do for you today?
Customer Reply
No I am very happy with my fit bit -it even makes me thinner and less weight than expected!!

That's nice
Please feel free to contact us at any time. We'll be happy to help you.
Please feel free to contact us at any time. We'll be happy to help you.
Customer Reply
Thanks again Bye

Bye
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