Updated: March 30, 2023
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by Pavlo Mykytas
Tech Expert & Writer
1142 resolved issues
Verified Expert in:
Networks, Tablets, Computers, Windows issues

How can I see this new account on my iPhone

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Nice to meet you, *****!

Customer Replay

likewise

Could you specify what is the account in question?

Customer Replay

i made a new one yesterday but I’m not getting mail from other accounts but my own

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Please describe your request with as many details as possible for me to get the whole picture of the situation.

Customer Replay

Ok I made a new email account and Im not sure how to find it so I googled and it said to scroll down and put it in the search bar And put in the account I’m looking for, so I did and was able to find it. Next I sent my myself an email from one of my other accounts and to see it I had to do the same thing in the search bar. Next I had my friend send me an email but Im not receiving it even tho it said sent on his end

Could you tell me how do you access your emails? Do you use the Mail app on your iPhone or maybe the Gmail app?

Customer Replay

The mail app on iPhone

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Have you added your new email account to your iPhone's settings?

Customer Replay

Ohhh I didn’t know I had to do that please tell me how

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Okay
Please open the Settings app, then scroll down and locate Mail. From the Mail tab you need to click on Accounts and then "Add account"

Customer Replay

ok hold on

Take your time

Customer Replay

Do I hit save

Yes, you need to click on the Save button after you entered your email account login credentials

Customer Replay

I think it’s ok now

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Sounds good!

Customer Replay

thank you so much for all your help I’m not very tech savvy 🤷🏾‍♀️

You are always very welcome!
Feel free to chat back with us if you have any tech-related questions!

Customer Replay

Ok thank you have a great day

Thank you!
Have a good one and stay safe!

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