Updated: March 30, 2023
Was it helpful?
by Pavlo Mykytas
Tech Expert & Writer
1142 resolved issues
Verified Expert in:
Networks, Tablets, Computers, Windows issues

How can I see this new account on my iPhone

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!

Customer Replay


Could you specify what is the account in question?

Customer Replay

i made a new one yesterday but I’m not getting mail from other accounts but my own

banner 3

Please describe your request with as many details as possible for me to get the whole picture of the situation.

Customer Replay

Ok I made a new email account and Im not sure how to find it so I googled and it said to scroll down and put it in the search bar And put in the account I’m looking for, so I did and was able to find it. Next I sent my myself an email from one of my other accounts and to see it I had to do the same thing in the search bar. Next I had my friend send me an email but Im not receiving it even tho it said sent on his end

Could you tell me how do you access your emails? Do you use the Mail app on your iPhone or maybe the Gmail app?

Customer Replay

The mail app on iPhone


Have you added your new email account to your iPhone's settings?

Customer Replay

Ohhh I didn’t know I had to do that please tell me how

banner 6

Please open the Settings app, then scroll down and locate Mail. From the Mail tab you need to click on Accounts and then "Add account"

Customer Replay

ok hold on

Take your time

Customer Replay

Do I hit save

Yes, you need to click on the Save button after you entered your email account login credentials

Customer Replay

I think it’s ok now

banner 9

Sounds good!

Customer Replay

thank you so much for all your help I’m not very tech savvy 🤷🏾‍♀️

You are always very welcome!
Feel free to chat back with us if you have any tech-related questions!

Customer Replay

Ok thank you have a great day

Thank you!
Have a good one and stay safe!

Get answers until you're satisfied
14 verified experts are online now
Expert's Assistant
Ask your question here
Share on:
Copy to clipbord
Was it helpful?
Howly expert is ready to help you with your iOS problem

No comments yet...

What about starting a discussion? Be the first to share your thoughts!

Write a comment

We use cookies to improve your browsing experience on our site, show personalized content and targeted ads, and analyze site traffic.
More info