Updated: March 21, 2023
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by Dmytro Sywyi
Tech Expert & Writer
861 resolved issues

Hi there, I want to request Uber black for my daughter

She is going to a farewell in town, does 5he driver come to Mfuleni



Hello, thank you for contacting Howly! I am here to help you today!
May I know your first name, please?

Customer Replay


My name is *****


Nice to meet you, *****!
Could you tell me, please, do you have the Uber app on your phone?

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Customer Replay




Yes Sir


Okay, give me a moment, I will tell you, how to order a ride

Customer Replay


I want to order black Uber for my daughter is is going to her matric farewell, so I wanted to know if your drivers do come to Mfuleni nd do u get to choose a specific cat
I meant car

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Oh, I`m sorry 😔
I`ll check it one moment
Could you give me the pickup point, please?

Customer Replay


*****


Thank you for the information!
Yes, it does
But you cannot chose a car, unfortunately, the app gives you it automatically

Customer Replay


Oryt so do I just go to my app nd request for Uber black


Yes
I can provide you with the instruction how to do it if you`d like

Customer Replay


Oryt thank you very much
Yes plz please guide me

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Okay, sure

  1. Open the app and enter your destination in the "Where to?" box. Once you confirm your pickup and destination addresses are correct, choose Black at the bottom of your screen. Then tap Confirm Black.
    Once you’ve been matched, you’ll see your driver’s picture and vehicle details and can track their arrival on the map.
  2. Check that the vehicle details match what you see in the app before getting in your Black.
  3. You'll be automatically charged through your payment method on file, so you can exit your Black as soon as you arrive.
Customer Replay


Thank you


You`re very welcome!

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