Hello, thank you for contacting Howly! I am here to help you today!
May I know your first name, please?
May I know your first name, please?
Customer Reply
My name is *****
Nice to meet you, *****!
Could you tell me, please, do you have the Uber app on your phone?
Could you tell me, please, do you have the Uber app on your phone?
Customer Reply
Yes Sir
Okay, give me a moment, I will tell you, how to order a ride
Customer Reply
I want to order black Uber for my daughter is is going to her matric farewell, so I wanted to know if your drivers do come to Mfuleni nd do u get to choose a specific cat
I meant car
I meant car
Oh, I`m sorry 😔
I`ll check it one moment
Could you give me the pickup point, please?
I`ll check it one moment
Could you give me the pickup point, please?
Customer Reply
*****
Thank you for the information!
Yes, it does
But you cannot chose a car, unfortunately, the app gives you it automatically
Yes, it does
But you cannot chose a car, unfortunately, the app gives you it automatically
Customer Reply
Oryt so do I just go to my app nd request for Uber black
Yes
I can provide you with the instruction how to do it if you`d like
I can provide you with the instruction how to do it if you`d like
Customer Reply
Oryt thank you very much
Yes plz please guide me
Yes plz please guide me
Okay, sure
1. Open the app and enter your destination in the "Where to?" box. Once you confirm your pickup and destination addresses are correct, choose Black at the bottom of your screen. Then tap Confirm Black.
Once you’ve been matched, you’ll see your driver’s picture and vehicle details and can track their arrival on the map.
2. Check that the vehicle details match what you see in the app before getting in your Black.
3. You'll be automatically charged through your payment method on file, so you can exit your Black as soon as you arrive.
1. Open the app and enter your destination in the "Where to?" box. Once you confirm your pickup and destination addresses are correct, choose Black at the bottom of your screen. Then tap Confirm Black.
Once you’ve been matched, you’ll see your driver’s picture and vehicle details and can track their arrival on the map.
2. Check that the vehicle details match what you see in the app before getting in your Black.
3. You'll be automatically charged through your payment method on file, so you can exit your Black as soon as you arrive.
Customer Reply
Thank you
You`re very welcome!
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