Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
Have you tried to reset your Wi-Fi/network modem?
Have you tried to reset your Wi-Fi/network modem?
Customer Reply
Yes we have done that several times
I am getting internet on other devices in the home
I am getting internet on other devices in the home
Try this: Restart your router. Sometimes that's all it takes, if not keep going. Restart the Roku to clear its memory via Settings > System > System restart it goes in and out on the TV
I see.
Please try to Restart the Roku to clear its memory via Settings > System > System restart trying that now
Let me know how everything is going.
I see.
Please try to Restart the Roku to clear its memory via Settings > System > System restart trying that now
Let me know how everything is going.
Customer Reply
Ok, that seemed to do it . Thanks soo very much !
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
Customer Reply
not at the moment .thanks again 😊
Would you be so kind to rate this chat. You can do that by taping the "Rate expert" button on the top of the chat window.
Please feel free to contact us at any time. We'll be happy to help you.
Please feel free to contact us at any time. We'll be happy to help you.
Customer Reply
Ok
Thank you for the good rate!
No comments yet...
Comments