Updated: March 21, 2023
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by Vitalii Yovko
Tech Expert & Writer
648 resolved issues

Have apparent Trojan malware Call Microsoft support

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Could you please tell me when and how did the problem occur?

Customer Replay

have message ( have Trojan spyware cal. Microsoft support have no tried

Did you get this message via email?

Customer Replay

Happened when I tried toblognon

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Could you please clarify, what is a toblognon?

Customer Replay

Got on computer when tried to lo on Locked now

Could you send me a photo, please?

Customer Replay

Do no believe message is from microsoft

Okay. I understand.
Please, could you send me a photo of this message?
To attach your photo to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have to choose an image and confirm sending.

Customer Replay

Visitor uploaded: image.jpg
Type: image/jpeg
Size: 3739350

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Thank you!
This is a fishing program, follow these steps please:

  1. Safely exit from scareware by locating the program in your taskbar that corresponds to the pop-up,
    right-click on it, and select Close.
  2. If that does not work – do a hard shutdown of your device.

Let me know how everything is going.

Customer Replay

Did a hard shutdown

Okay, did you turn your PC on now?

Customer Replay

wotkon on iy
ok I’m on

Good! Is it looks normal now?

Customer Replay

Yes ,thank you so much😊

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Anytime :)
Also, I would recommend that you use software, such as Iolo System Mechanic, to keep your computer clean and secure. Iolo is a great tool for cleaning the PC. It protects your privacy and makes your computer faster and more secure!
You can check more information about this product using this link: https://bit.ly/3U1p2Oa
Is there anything else I can do for you today?

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