Green light was flashing now off doesn’t take photo

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Nice to meet you, *****!
What device are you speaking about?

Okay, let me check
The normal power ON sequence of the status light is as follows:
Red-orange-green: powering ON.
Red-orange-green: powering ON.
Blinking green: your camera is searching for signal. This can take up to 5 minutes.
Steady green, orange or red for 30 seconds: your camera has found signal. The color depends on the signal strength in your area.
All lights turn off: your camera is ready to capture a photo.
Once signal is found, the status light will remain a steady color.
Green: good signal.
Orange: fair signal.
Red: poor signal.
Could you please tell me when and how did the problem occur?

Okay, got you.

The first step is to complete a health check, for your SPYPOINT cellular device, by verifying the status page of your device. To complete a health check, follow the steps below:
Mobile app: Open the app > Cameras tab > Status.

Do you have a Spypoint app on your phone or do you use a browser version?

Okay, good, then open the app > Cameras tab > Status and please make a screenshot of what you see there.

On which device do you have the spypoint app?

Okay, you can just make a photo instead of a screenshot.
To attach your screenshot to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have to choose an image and confirm sending.

Thanks, let me check it.

What is the name of the camera that doesn't work?

Okay, thanks
Sorry for making you wait.

Thank you :)
Please tap on "status" and make one more photo of what you see there.

Okay, thanks

Seems like both your signal and battery health seem sufficient, you may contact spypoint customer support line for further investigation and remote help ------ https://www.spypoint.com/en/support#contact

Please, try to follow the link above and let me know how everything is going.

Okay, that's great :)
Is there anything else I can do for you today?

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!