Got black screen on my probook with cursor showing only

Also, what Windows do you have on your HP probook?

Got you, thanks for clarifying!

1. On the black screen, press Ctrl, Shift, ESC to open the Task Manager window.
2. Click the Process tab.
3. Look for one or both of the following tasks:
   Run Once Wrapper
   Run Once Wrapper (32-bit)
   Please, follow this instruction!

And keep me tuned, if there will appear any issues or additional questions!

Let's try hard resetting your HP:

1. Disconnect all peripheral devices and remove all USB devices and media cards. You want to test the computer not the accessories.
2. Disconnect the AC power adapter, and then press and hold the power button for at least 15 seconds.
3. Reconnect the AC power adapter seems to be coming on