Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Do you mean Google Pixel 6 phone?
Yes
Thanks for the clarification
How am I going to recover my pin or is there a universal pin
Have you already tried face unlocks?
or fingerprint
The only option it's giving me is to type in a pen number no fingerprint no unlocking it with face. The only way I can get into it is with a pin number
Factory reset is suitable for you?
Yes
Because it`s going to delete everything of your phone
There's nothing on the phone anyway
It's brand new
Ok, great!
Okay, let's get there. Tell me how to factory reset it
First of all, you need to power your device off
Go back to the screen, scroll down and turn it off
It's off
Great!
Press Power and Volume down buttons and hold them
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Okay I did that and a screen popped up at the top right that says start with an arrow down below that says press the volume keys to select different menu. Down below it it says fast boot mode
What do you want me to do?
Once you get to this screen scroll down using volume key
to recovery mode
Okay I'm at recovery mode now. Do you want me to hit the arrow point to the right?
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And click on it
It says no command in the Android guys on his back with a red triangle with explanation mark in the middle of it
Great!
Once you get to this screen scroll down using volume key and you can see recovery mode
And after choosing, click power button in order to select this option
No, I see options between reboot system now reboot to bootloader and a fast boot. Apply update from ADB wipe data factory reset. Is that what I need to do? Wipe data factory reset?
There's a view recovery logs
Do I need to wipe data factory reset? Is that what I need to hit?
Yes, you need factory reset
But this option will delete everything
Okay it says data wipe complete. So now what do I need to do reboot system now?
Just Power and Volume down buttons and hold them
And reboot
Okay, it's powering back up and I think I'm good
Well done!
Is there anything else I can do for you today?
No that's it
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