Created: October 17, 2022

When I join a Zoom meeting, I can hear them but nobody can hear me

Last Edit: November 20, 2022
Christine Tomas
Christine Tomas Tech Expert & Writer
Hello, thank you for using our service, my name is Christine I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Christine Tomas
Christine Tomas Tech Expert & Writer
Nice to meet you, *****!
OK, in the top-right corner there should be your profile icon, please click on it, then open Settings
Customer Reply
I have opened Zoom
Christine Tomas
Christine Tomas Tech Expert & Writer
Have you opened Settings in it?
Customer Reply
How do I do that? Just open Settings soon the menu bar
Christine Tomas
Christine Tomas Tech Expert & Writer
You need to click your profile picture in Zoom, then click Settings.
Customer Reply
The only picture I can find is the photo
Christine Tomas
Christine Tomas Tech Expert & Writer
Please click on your photo near the search bar of the Zoom application.
Customer Reply
There is no photo near the search bar of the Zoom application
Christine Tomas
Christine Tomas Tech Expert & Writer
Do you see the profile icon near the search bar?
Customer Reply
No.
Can you share my scree?
Christine Tomas
Christine Tomas Tech Expert & Writer
Unfortunately, we are not providing the service over remote connections.
Customer Reply
Should I call Apple Support
Christine Tomas
Christine Tomas Tech Expert & Writer
There is another option here. Please start the Zoom meeting. Then, hover over the Zoom window and select the caret  next to the mic icon in the bottom-left corner.
Make sure that the correct microphone is selected — if not, select the desired mic.
If everything seems to be in order, you should test that your mic is working:
1. After clicking the caret next to the mic icon, select Test speaker and microphone.
2. Follow the prompts to get your mic set up properly again.
Customer Reply
I think it is working. I set up a meeting with my wife and she could hear me, so I guess I am all set. Thank you.
Christine Tomas
Christine Tomas Tech Expert & Writer
You are welcome, *****.