Updated: May 11, 2023
223 Views
Was it helpful?
author
by Christine Tomas
Tech Expert & Writer
1461 resolved issues
Verified Expert in:
Smartphones, Networks, Tablets, Computers

When I join a Zoom meeting, I can hear them but nobody can hear me

author

Hello, thank you for using our service, my name is Christine I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

author

Nice to meet you, *****!
OK, in the top-right corner there should be your profile icon, please click on it, then open Settings

Customer Replay

I have opened Zoom

author

Have you opened Settings in it?

Customer Replay

How do I do that? Just open Settings soon the menu bar

banner 3
author

You need to click your profile picture in Zoom, then click Settings.

Customer Replay

The only picture I can find is the photo

author

Please click on your photo near the search bar of the Zoom application.

Customer Replay

There is no photo near the search bar of the Zoom application

author

Do you see the profile icon near the search bar?

Customer Replay

No.
Can you share my scree?

banner 6
author

Unfortunately, we are not providing the service over remote connections.

Customer Replay

Should I call Apple Support

author

There is another option here. Please start the Zoom meeting. Then, hover over the Zoom window and select the caret  next to the mic icon in the bottom-left corner.
Make sure that the correct microphone is selected — if not, select the desired mic.
If everything seems to be in order, you should test that your mic is working:

  1. After clicking the caret next to the mic icon, select Test speaker and microphone.
  2. Follow the prompts to get your mic set up properly again.
Customer Replay

I think it is working. I set up a meeting with my wife and she could hear me, so I guess I am all set. Thank you.

author

You are welcome, *****.

banner 9
https://imagedelivery.net/cT5c9Z7JJOphL0SI-n4Eyw/957db44e-3ea0-4fb3-bcdd-4aa2136c7000/width=80
Our expert Christine is online and ready to resolve your issues
1461 resolved issues
Share on:
Copy to clipbord
Was it helpful?

Get answers until you're satisfied

/images/experts/tech/DannisK.webp
/images/experts/tech/StacyS.webp
/images/experts/tech/BorisP.webp

14 verified experts are online now

Alex H.

Expert's Assistant

Alex H.

Welcome! How can I help you with your question?

Ask your question here

No comments yet...

What about starting a discussion? Be the first to share your thoughts!

Write a comment

We use cookies to improve your browsing experience on our site, show personalized content and targeted ads, and analyze site traffic.
More info