Updated: March 16, 2023
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by Oleksandr Kamennyi
Tech Expert & Writer
961 resolved issues
Verified Expert in:
Smartphones, Gadgets, Computers, Apps

Want let into peacock

Am trying to stream
author

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

author

Nice to meet you, *****!
So you can't log into peacock?

image

Customer Replay

No

author

Okay
What does it say when you try to log in?

Customer Replay

It's I already have an account

banner 3
author

Ok
Which device are you trying to log in?

Customer Replay

Tv

author

Ok, Do you click on "Sign in" button when trying to log into your account?

Customer Replay

Yes it when I do that already have an account

author

Maybe you clicked on Register button
Can you send me a picture of your TV in chat?

Customer Replay

But had account it expired am trying to get it again
So am trying to use my same email

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author

Can you please send me a picture of your TV in chat?
To attach pictures to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have either to choose an image on your device or take a photo right away. Then confirm sending.
To send the picture you need to click on paperclip icon in the bottom right corner

Customer Replay

Visitor uploaded: image.jpg
Type: image/jpeg
Size: 1277844

author

Do you use that email?

Customer Replay

My email

author

I mean is the email on screen is the one you use for peacock?

Customer Replay

Yes that was the I had when use to have peacock

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author

Okay, then on that screen you need to click on "Continue"

Customer Replay

I did

author

What does it say

Customer Replay

Enter password

author

Do you remeber your password?

Customer Replay

No

author

Is there an option named "Forgot your password?"

Customer Replay

Visit peacocktv.com/forgot
Can I create one

author

Okay, you need to visit this website from your phone or any other device

Customer Replay

Ok but can I still u my email

author

Can you clarify your question please?

Customer Replay

The email u saw on my TV can I still use it

Customer Replay

Go web site

author

Tap on this link peacocktv.com/forgot and you will proceed to change your password

Customer Replay

I didn't receive the email it to my old phone

author

What email did you enter at this link here? peacocktv.com/forgot

Customer Replay

That had on my account
*****@gmail.com

author

That is the email you used to create your Peacock account, is that right?

Customer Replay

Yes

author

Ok, very good.
You didn't receive any emails yet, correct?

Customer Replay

No

author

I see, could you please check your "Spam" and "Trash" folders, too?

Customer Replay

Ok

author

Thanks! Let me know how it goes.

Customer Replay

We're I look spam folder

author

If you don't see the "Spam" folder, tap on "More" to expand the options.

Customer Replay

I to my email

author

That's right, look for the email in your email inbox -> *****@gmail.com

Customer Replay

Thank howly for all you did for me god much love

author

You're welcome!
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

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