Created: October 19, 2022

Trying to set up another yahoo account

Last Edit: November 20, 2022
Christine Tomas
Christine Tomas Tech Expert & Writer
Hello, thank you for using our service, my name is Christine I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Christine Tomas
Christine Tomas Tech Expert & Writer
Nice to meet you, *****!
Please describe your request with as many details as possible for me to get the whole picture of the situation
Customer Reply
I’m adding a second email account to my present account.
When I go into settings and try to follow protocol, set up is not occurring..
I’m not using a computer. Only iPad and iPhone
Christine Tomas
Christine Tomas Tech Expert & Writer
Do you mean that you are trying to add a second email account to your Mail app?
Customer Reply
Yes
Christine Tomas
Christine Tomas Tech Expert & Writer
Let's try step by step
You need to open Settings on either your iPhone or iPad, then scroll down the page and find Mail
Customer Reply
I need help from beginning to end
Christine Tomas
Christine Tomas Tech Expert & Writer
Please let me know once you will find Mail in the Settings
Customer Reply
Yes
I have
Christine Tomas
Christine Tomas Tech Expert & Writer
Open Mail, there you need to find the "Accounts" tab
Customer Reply
Yes
Christine Tomas
Christine Tomas Tech Expert & Writer
When you click on "Accounts", you should see the "Add account" option
Customer Reply
Yes,I have
Ready
What next
Christine Tomas
Christine Tomas Tech Expert & Writer
Click on "Add account" then choose your email provider and try to follow further prompts. You will be prompted to enter your login and password
Customer Reply
So I hit yahoo, not other
Christine Tomas
Christine Tomas Tech Expert & Writer
If you want to add Yahoo email address then choose Yahoo
Customer Reply
Sign in with present account first?
Christine Tomas
Christine Tomas Tech Expert & Writer
Have you already created the yahoo email account?
Customer Reply
Prior, yes, my original
Christine Tomas
Christine Tomas Tech Expert & Writer
Then please click on sign in with present account
Customer Reply
Okay, I did
Christine Tomas
Christine Tomas Tech Expert & Writer
You should be prompted to log into your email account
Customer Reply
Yes now what
I’m getting statement that it’s already set up
Christine Tomas
Christine Tomas Tech Expert & Writer
In this case your account should be already added
Customer Reply
Yes, it’s added.
Problem is I am not receiving any mail in new account
Christine Tomas
Christine Tomas Tech Expert & Writer
Could you please try to go to the Settings, then Mail, click on Accounts, and tell me if you see your Yahoo email account in the list?
Customer Reply
Yes
Christine Tomas
Christine Tomas Tech Expert & Writer
Let's try to re-add that account. Open your Yahoo email account from that list and choose "Delete"
Customer Reply
Where do I find delete
Not on this page
At top is cancel on left and done on right side
Okay I went to next page and found delete and pressed delete
Now my original email has been deleted
Simply, I have deleted email
So do I add my original account back again
Christine Tomas
Christine Tomas Tech Expert & Writer
On the Account page in Settings, you see the list with your accounts and the "Add account" option
You need to choose the Yahoo account and choose Delete
In order to add it back, just choose "Add account" ocne again
Customer Reply
Yes, I did that
Christine Tomas
Christine Tomas Tech Expert & Writer
Okay, now it will ask you to log into the account again
Customer Reply
Where do I login
Christine Tomas
Christine Tomas Tech Expert & Writer
Choose "Add account", then choose email provider
Customer Reply
I’m back to beginning
Christine Tomas
Christine Tomas Tech Expert & Writer
*****, please try to follow the steps from my previous message
Customer Reply
I’m getting frustrated
This is not working for me.
Christine Tomas
Christine Tomas Tech Expert & Writer
No worries, let's do that step by step
Customer Reply
When you are 80, it takes longer to process
Christine Tomas
Christine Tomas Tech Expert & Writer
No worries. What step of the instructions are you getting trouble with?
Customer Reply
Okay,add account which I have but I’ll do again
Christine Tomas
Christine Tomas Tech Expert & Writer
Click on Add account, then it will ask you to choose the email provider
What email address do you want to add?
Customer Reply
Yes okay, I just st got verification Code and I’m signed in with new account
Christine Tomas
Christine Tomas Tech Expert & Writer
So you managed to add the account, correct?
Customer Reply
You helped me and with lots of patience
Yes, I’ve added account.
Thanks
Christine Tomas
Christine Tomas Tech Expert & Writer
Great job
Now you can try to send your self a test email to make sure that you are getting emails
Customer Reply
I feel pretty good myself. Yes, I’m good
We made it
Christine Tomas
Christine Tomas Tech Expert & Writer
Can I help you with anything else?
Customer Reply
Not now but I now know I can get help in future
Christine Tomas
Christine Tomas Tech Expert & Writer
I'm glad I helped
Customer Reply
👍
Christine Tomas
Christine Tomas Tech Expert & Writer
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