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Trying to put in uber eats my new card #
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Do you use a mobile app or browser version uber eats?
I am on my Iphone 13 with the app..My order looks good I just cant put the new CC # in
Understood
Did you delete the old card?
no I dont know how to do that
Got it
please tell me how to delete the old card
Please follow the instructions to delete the old card
- Select “Account” and then “Wallet.”
- Select the payment option.
- Tap “Remove payment method” to delete.
- Be sure to tap “Save” or “Confirm” when you’re done.
I am a little confused Which account do I select? sorry I am a senior
Tap on the human icon
Like on this photo
sorry are you talking about the uber app?
Yes
Please open the Uber Eats app and follow the instruction
I see add payment method but not to remove
Do you see your old card in the wallet?
no..I want the new card Visa to be used
Got
Then please follow the instructions to add it
- Tap ‘Account’, then ‘Wallet’
- Tap ‘Add Payment’
- Add a payment method by scanning a card or manually entering card info
I did add the new card but it keeps saying that its expired
it only sees the old amex card
Do you try to order something now?
yes I am ordering from panda express..all looks good except the expired Amex card
Please follow the instructions
- After adding the items you’d like to order, tap “CHECK OUT”
- Scroll down and tap the payment method
- Select your preferred payment account (choose your new card)
- Review and tap “PLACE ORDER”
...Thank you so much finally went through
Good job
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
No.....Your the best and very patience
😊
Thank you for choosing our service!
If you have any additional questions, don't hesitate to contact us anytime. Have a nice one!
do I leave a tip
We don't have that opportunity.
But I will be grateful if you leave a review
I am so pleased to see your issue got resolved!
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