Updated: March 19, 2023
249 Views
Was it helpful?
author
by Dmytro Sywyi
Tech Expert & Writer
861 resolved issues

Trying to put in uber eats my new card #

author

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

author

Nice to meet you, *****!
Do you use a mobile app or browser version uber eats?

image

Customer Replay

I am on my Iphone 13 with the app..My order looks good I just cant put the new CC # in

author

Understood
Did you delete the old card?

Customer Replay

no I dont know how to do that

banner 3
Customer Replay

please tell me how to delete the old card

author

Please follow the instructions to delete the old card

  1. Select “Account” and then “Wallet.”
  2. Select the payment option.
  3. Tap “Remove payment method” to delete.
  4. Be sure to tap “Save” or “Confirm” when you’re done.
Customer Replay

I am a little confused Which account do I select? sorry I am a senior

author

Tap on the human icon

image

Customer Replay

Like on this photo

banner 6
author

sorry are you talking about the uber app?

Customer Replay

Yes
Please open the Uber Eats app and follow the instruction

author

I see add payment method but not to remove

Customer Replay

Do you see your old card in the wallet?

author

no..I want the new card Visa to be used

Customer Replay

Got
Then please follow the instructions to add it

  1. Tap ‘Account’, then ‘Wallet’
  2. Tap ‘Add Payment’
  3. Add a payment method by scanning a card or manually entering card info
banner 9
author

I did add the new card but it keeps saying that its expired
it only sees the old amex card

Customer Replay

Do you try to order something now?

author

yes I am ordering from panda express..all looks good except the expired Amex card

Customer Replay

Please follow the instructions

  1. After adding the items you’d like to order, tap “CHECK OUT”
  2. Scroll down and tap the payment method
  3. Select your preferred payment account (choose your new card)
  4. Review and tap “PLACE ORDER”
author

...Thank you so much finally went through

Customer Replay

Good job
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

author

No.....Your the best and very patience

Customer Replay

😊
Thank you for choosing our service!
If you have any additional questions, don't hesitate to contact us anytime. Have a nice one!

author

do I leave a tip

Customer Replay

We don't have that opportunity.
But I will be grateful if you leave a review
I am so pleased to see your issue got resolved!

https://imagedelivery.net/cT5c9Z7JJOphL0SI-n4Eyw/04f009c0-b2dc-43cf-8ceb-410d5a1eb100/width=80
Our expert Dmytro is online and ready to resolve your issues
861 resolved issues
Share on:
Copy to clipbord
Was it helpful?

Get answers until you're satisfied

/images/experts/tech/DannisK.webp
/images/experts/tech/StacyS.webp
/images/experts/tech/BorisP.webp

14 verified experts are online now

Boris P.

Expert's Assistant

Boris P.

Welcome! How can I help you with your question?

Ask your question here

No comments yet...

What about starting a discussion? Be the first to share your thoughts!

Write a comment

We use cookies to improve your browsing experience on our site, show personalized content and targeted ads, and analyze site traffic.
More info