Updated: March 19, 2023
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by Dmytro Sywyi
Tech Expert & Writer
861 resolved issues

Trying to put in uber eats my new card #

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Do you use a mobile app or browser version uber eats?


Customer Replay

I am on my Iphone 13 with the app..My order looks good I just cant put the new CC # in

Did you delete the old card?

Customer Replay

no I dont know how to do that

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Customer Replay

please tell me how to delete the old card

Please follow the instructions to delete the old card

  1. Select “Account” and then “Wallet.”
  2. Select the payment option.
  3. Tap “Remove payment method” to delete.
  4. Be sure to tap “Save” or “Confirm” when you’re done.
Customer Replay

I am a little confused Which account do I select? sorry I am a senior

Tap on the human icon


Customer Replay

Like on this photo

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sorry are you talking about the uber app?

Customer Replay

Please open the Uber Eats app and follow the instruction

I see add payment method but not to remove

Customer Replay

Do you see your old card in the wallet?

no..I want the new card Visa to be used

Customer Replay

Then please follow the instructions to add it

  1. Tap ‘Account’, then ‘Wallet’
  2. Tap ‘Add Payment’
  3. Add a payment method by scanning a card or manually entering card info
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I did add the new card but it keeps saying that its expired
it only sees the old amex card

Customer Replay

Do you try to order something now?

yes I am ordering from panda express..all looks good except the expired Amex card

Customer Replay

Please follow the instructions

  1. After adding the items you’d like to order, tap “CHECK OUT”
  2. Scroll down and tap the payment method
  3. Select your preferred payment account (choose your new card)
  4. Review and tap “PLACE ORDER”

...Thank you so much finally went through

Customer Replay

Good job
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

No.....Your the best and very patience

Customer Replay

Thank you for choosing our service!
If you have any additional questions, don't hesitate to contact us anytime. Have a nice one!

do I leave a tip

Customer Replay

We don't have that opportunity.
But I will be grateful if you leave a review
I am so pleased to see your issue got resolved!

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