Trying to connect my phone to my printer

Nice to meet you, *****!
May I ask you, what is the brand and model of your printer and phone?

Thank you, *****! Is it the first time you are trying to use Printer with your smartphone?

Alright, was this printer connected to your computer or Wi-Fi before?

Alright, got it! So, if your computer and printer were connected before, let's try this way

1. Connect your phone to your home Wi-Fi
2. Open App Store on your iPhone and search for the Canon print application Install it on your phone

Take your time, please

I'm sorry, where do you have this message?

I'm sorry, could you provide me with a screenshot?

I'm sorry, what is the name of this application, *****?

I'm sorry, have you walked through instruction I provided above, *****?

*****, I really don't understand what stage are you at So, lets start over

Could you please open on the iPhone App Store application?

Alright, at the bottom right side, do you have option Search?

Alright, could you please press on it?

Great! In the search tab, could you please Search for Canon Print Then press on Search

Keep me updated

Right, press on it and install it on your iPhone, please

Take your time, please

Select Yes

May I have the photo, please?

I'm sorry is that phone connected to home Wi-Fi?

Alright, is your printer turned on?

I see, probably, your printer is not connected to the Wi-Fi

Could you please press on Add Printer

*****, may I ask you to take a look at your printer's screen, do you have above button with the phone icon?

Well, would it be OK with you if you take a look on your printer and take check it, please?

I'm sorry, are you near the printer?

Do you have that highlighted button? Agent uploaded: image.png
Do you have the same button on your printer?

Could you press and hold, release the button when the direct icon flashes

Sure, take your time, please

I'm sorry, on your iPhone?

Alright, did you reconnect it?

I'm sorry, then why do you think you are connected to the wrong Wi-Fi?

Do you have printer name on the screen?

I'm sorry, did you walk through these steps? Could you press and hold the direct button on printer, release the button when the direct icon flashes?

Alright, could you open it on your iPhone

1. Settings
2. Select Wi-Fi

Alright, may I have the photo what does it say?

Could you select your printer in this list? 7EB2FF TS 3300

On your iPhone, you are connected to My Spectrum Wi-Fi Could you select there 7EB2FF TS 3300 series?

I'm sorry, *****, could you please follow instruction I provided above?

Could you select there 7EB2FF TS 3300 series?

On your iPhone? I can see it on photo you sent to me

I'm sorry, may I have the photo?

I'm sorry, is it asking for password when you press on 7EB2FF TS 3300 series?

Thank you. The password is the printer serial number. The printer serial number is printed on the sticker attached on the printer. It consists of 9 alphanumeric characters Okay Take your time, please

Thank you. May I ask you to open the Canon print application?

The application you download on your iPhone

Take your time, please

Do you have have there option add printer or search for printers?

May I ask you to press on it?

Could you please select your printer there? Canon Ts 3300

Thank you. Can you press on it?

Thank you. Can you press on it?

Alright, thank you! Could you please go back? Press on the Printer on the top left corner

Could you please select Testpage?

Alright, could you please press on the printer icon on the top right corner?

Alright, did you press on it?

May I know what does it say or is it printing?

Great! So, your printer is connected to the phone

I'm sorry, you just said the test page was printed, is it correct?

Alright, what application do you use to open documents?

Alright, take your time, please

Great, ***** Is there anything else I can do for you today?

Alright, take your time