Created: January 9, 2023

Talkback is on-can’t get into tablet

Last Edit: February 1, 2023
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Mia Green
Mia Green Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Mia Green
Mia Green Tech Expert & Writer
Nice to meet you, *****!
Please describe your request with as many details as possible for me to get the whole picture of the situation.
Customer Reply
I have talkback feature enabled and can't get it to stop and can't get into tablet.
Mia Green
Mia Green Tech Expert & Writer
What is the model of your tablet?
Customer Reply
I don't know.
Mia Green
Mia Green Tech Expert & Writer
ok, then we will have to try
Say “Hey Google.”
Say “Turn off TalkBack”
Customer Reply
Okay will try
Mia Green
Mia Green Tech Expert & Writer
Please let me know if it worked
Customer Reply
It did not work
Mia Green
Mia Green Tech Expert & Writer
On the side of your device, find both volume keys.
Press and hold both volume keys for 3 seconds.
To confirm that you want to turn TalkBack on or off, press both volume keys for 3 seconds again.
Customer Reply
Okay
Mia Green
Mia Green Tech Expert & Writer
thank you
and please let me know if this helps
Customer Reply
It did nothelp
Mia Green
Mia Green Tech Expert & Writer
Step 1: Unlock your device
If you have a password or pin for your device, there are several ways to unlock it:
From the bottom of the lock screen, two-finger swipe up.
Use the fingerprint sensor or face unlock.
Explore by touch.
At the bottom middle of the screen, find the unlock button, then double-tap.
Customer Reply
I don't have a password or pin
Mia Green
Mia Green Tech Expert & Writer
On your device, open Settings .
Select Accessibility and then TalkBack.
Turn Use TalkBack on or off.
Select Ok.
Customer Reply
I can't open device. Nothing works.
Mia Green
Mia Green Tech Expert & Writer
use two fingers instead of 1 an double tap always
Customer Reply
Okay
Mia Green
Mia Green Tech Expert & Writer
Important: When TalkBack is on, to activate, double-tap instead of single tap.
Customer Reply
Okay 2 fingers got me into it
Mia Green
Mia Green Tech Expert & Writer
great
please get to Settings, Select Accessibility and then TalkBack.
Customer Reply
Okay
Mia Green
Mia Green Tech Expert & Writer
you will be able to turn it off there
Customer Reply
I am in settings. What do I do next
Mia Green
Mia Green Tech Expert & Writer
Select Accessibility
Customer Reply
Okay I see it
Mia Green
Mia Green Tech Expert & Writer
please double tap on it
Customer Reply
Okay
Mia Green
Mia Green Tech Expert & Writer
there please find TalkBack and turn it off there
Customer Reply
I see talkback on. Do I double tap it.
Mia Green
Mia Green Tech Expert & Writer
Do you see a switcher there? To make it off?
if not, please double tap it
Customer Reply
No
Mia Green
Mia Green Tech Expert & Writer
please double tap
Customer Reply
Okay
Mia Green
Mia Green Tech Expert & Writer
thank you
Customer Reply
I see use switch access- it's on do I turn it off if it's the right switvh.
Mia Green
Mia Green Tech Expert & Writer
yes
Customer Reply
I am double tapping switch nothing happens.
Mia Green
Mia Green Tech Expert & Writer
use two fingers and try to Slide it
or pull to the off position
Customer Reply
Okay it's off
Mia Green
Mia Green Tech Expert & Writer
Great!
Please check if your tablet is working fine now
Customer Reply
I am still hearing talkback
Mia Green
Mia Green Tech Expert & Writer
please check if the talkback is off be getting back to it
Customer Reply
I see the switch access shortcut is on-i will double tap to get itoff.
Mia Green
Mia Green Tech Expert & Writer
please do
Customer Reply
It's offstill hearing talkback.
Mia Green
Mia Green Tech Expert & Writer
please turn off everything you find in Accessibility
Customer Reply
Okay
Mia Green
Mia Green Tech Expert & Writer
one if it will turn the talkback off
please try again to look at the screen where you have found Talkback
if you could take a photo of that screen with your phone, that would be great
Customer Reply
I just got talkback to turn off- it's a relief. I appreciate your help.
Mia Green
Mia Green Tech Expert & Writer
Amazing news,*****!
We are glad that you have resolved your issue using Howly!

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