Hello, thank you for using Howly.
When has this problem occured?
Now
I see.
What troubleshooting have you done so far?
Checkedplugs, retried withe other outlets
First, make sure that you’re using the right accessories
Connect your iPad to a USB charging cable (preferably the cable that came with your iPad). Then plug the cable into one of these power sources:
I do use the Apple adapter have been using it for four years
Do you have any other devices you can charge with that cable?
No
I see.
If your iPad still won’t charge, try these tips:
It is charging. Thank you
I’m glad I was able to get that sorted out for you. Before you go, is there anything else I can assist you with today?
No thanks.
Thank you for chatting with us today!
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