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Speakers are out of sync
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Can you please explain the issue in detail?
my Sonos speakers are slightly out of sync
OK, got you
Please, follow the instructions below:
- Open your Sonos app
- From the Settings tab, select System > Network > SonosNet Channel.
- Change the wireless channel to 1, 6, or 11.
Tell me if it helps
I have Apple computer. I went ti SERVICE SETTINGS But no network tab?
Do you have the Sonos app on your phone?
Ok I just went my iPhone and got there. It says Channel 6
Can you, please, change it to 1 or 11?
yes
i selected 1
Do that now, please, and tell me if that solves the problem with the speakers
IT DID😀. Thank you soooo very much
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
no what a relief
We are glad that you have resolved your issue using Howly!
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