Updated: April 13, 2023
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by Daniel Moore
Tech Expert & Writer
1184 resolved issues

Speakers are out of sync

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Can you please explain the issue in detail?

Customer Replay

my Sonos speakers are slightly out of sync


OK, got you
Please, follow the instructions below:

  1. Open your Sonos app
  2. From the Settings tab, select System > Network > SonosNet Channel.
  3. Change the wireless channel to 1, 6, or 11.

Tell me if it helps

Customer Replay

I have Apple computer. I went ti SERVICE SETTINGS But no network tab?

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Do you have the Sonos app on your phone?

Customer Replay

Ok I just went my iPhone and got there. It says Channel 6

Can you, please, change it to 1 or 11?

Customer Replay

i selected 1

Do that now, please, and tell me if that solves the problem with the speakers

Customer Replay

IT DID😀. Thank you soooo very much

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I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

Customer Replay

no what a relief

We are glad that you have resolved your issue using Howly!

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