Created: November 29, 2022

Speakers are out of sync

Last Edit: January 6, 2023
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Daniel Moore
Daniel Moore Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Daniel Moore
Daniel Moore Tech Expert & Writer
Nice to meet you, *****!
Can you please explain the issue in detail?
Customer Reply
my Sonos speakers are slightly out of sync
Daniel Moore
Daniel Moore Tech Expert & Writer
OK, got you
Please, follow the instructions below:
1. Open your Sonos app
2. From the Settings tab, select System > Network > SonosNet Channel.
3. Change the wireless channel to 1, 6, or 11.
Tell me if it helps
Customer Reply
I have Apple computer. I went ti SERVICE SETTINGS But no network tab?
Daniel Moore
Daniel Moore Tech Expert & Writer
Do you have the Sonos app on your phone?
Customer Reply
Ok I just went my iPhone and got there. It says Channel 6
Daniel Moore
Daniel Moore Tech Expert & Writer
Can you, please, change it to 1 or 11?
Customer Reply
yes
i selected 1
Daniel Moore
Daniel Moore Tech Expert & Writer
Do that now, please, and tell me if that solves the problem with the speakers
Customer Reply
IT DID😀. Thank you soooo very much
Daniel Moore
Daniel Moore Tech Expert & Writer
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
Customer Reply
no what a relief
Daniel Moore
Daniel Moore Tech Expert & Writer
We are glad that you have resolved your issue using Howly!

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