- Apps
- Type
- Issue
- Name
- Most popular
- Computers
- Electronics & Household
- Type
- Brand
- Series
- Issue
- Gadgets
- Type
- Brand
- Series
- Issue
- Networks
- Type
- Brand
- Issue
- Most popular
- Smartphones
- Brand
- Series
- Issue
- Most popular
- Can I fix a cracked phone screen with toothpaste?
- Google temporary hold. What should I do if I encounter a temporary hold?
- How to fix the red eye on iPhone
- How to Charge a Phone With a Broken Charger Port?
- How to change a phone number on Samsung account
- How to fix water damaged iPhone
- Protect Your Android Phone from Hackers
- Tablets
- Brand
- Series
- Issue
- Most popular
- Wellness & Beauty
- Finance
Printer is not working cancels jobs brand new
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Could you be so kind to tell me more about that issue? Are you able to make copies on your printer?
yes
What is exactly the problem with your printer?
cancels print jobs
Where do you see that?
on my computer screen
Can you tell me the brand and the model of your printer?
hp desk jet 2742
Ok, thank you
Please, follow the instructions below:
- Click the Windows "Start" button and click "Control Panel."
- Click "Hardware and Sound" and click "Printers."
- Find your printer on the list of those installed and double-click it.
- Right-click the job from the print queue and select "Cancel."
currently have windows 11 operating system
Ok, thank you for the info
Here is the instruction for you:
- Click Start, and then click Run.
- In the Open box, type control printers, and then click OK.
- Right-click the icon for your printer, and then click Open.
- To cancel individual print jobs, right-click the print job that you want to cancel, and then click Cancel.
having printer control panel up
Ok, good
Do you see "Open queue" button?
q is cleared
Ok, can you try to print something now?
sadly nothing is printing
Can you check if you see any errors on your printer screen?
no error that are displayed, it appear to be operating.
OK, I see
printer is operating now. I manage to clear it via waking it up. somehow it was in sleep mode. thank you again.
Great!
Is there anything else I can do for you today?
no
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime.
No comments yet...
What about starting a discussion? Be the first to share your thoughts!
