Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Can I have your printer model, please?
it has been printing very poorly for the last couple of weeks
7900serieshp envy insire
how can i fix it?
Thanks for the explanations!
i purchased this printer 2/7/2022
Got it
Please follow the instructions
photo quality has been poor since new the printer has reset
Thanks for the explanations!
Can I ask you to follow the instructions I sent, please?
i did
Try to print how
the touch screen is not responding
Please turn off the printer and repeat the instructions again
print quality is still poor
Got it
Can I ask you to replace the cartridges?
i don have any more cartridges
I mean take them out and put them back in
ok
Thanks
the print is better
Is everything working correctly now?
it apears to be
You can try to print something else
it is much better thanks
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
i don.t think so thank you
I am so pleased to see your issue got resolved!
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