Updated: March 16, 2023
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by Oliver Maslou
Tech Expert & Writer
849 resolved issues

Printer has new ink cart but is printin like it is low on ink

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Can I have your printer model, please?

Customer Replay

it has been printing very poorly for the last couple of weeks
7900serieshp envy insire


how can i fix it?

Thanks for the explanations!

Customer Replay

i purchased this printer 2/7/2022

banner 3

Got it
Please follow the instructions

  1. With the printer turned on, disconnect the power cord from the printer.
  2. Unplug the power cord from the power source.
  3. Wait 60 seconds.
  4. Reconnect the power cord to a wall outlet and to the printer.
  5. Turn on the printer to complete the reset.
Customer Replay

photo quality has been poor since new the printer has reset

Thanks for the explanations!
Can I ask you to follow the instructions I sent, please?

Customer Replay

i did

Try to print how

Customer Replay

the touch screen is not responding

banner 6

Please turn off the printer and repeat the instructions again

Customer Replay

print quality is still poor

Got it
Can I ask you to replace the cartridges?

Customer Replay

i don have any more cartridges

I mean take them out and put them back in

Customer Replay


banner 9
Customer Replay

the print is better

Is everything working correctly now?

Customer Replay

it apears to be

You can try to print something else

Customer Replay

it is much better thanks

I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

Customer Replay

i don.t think so thank you

I am so pleased to see your issue got resolved!

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