Created: February 9, 2023

Printer has new ink cart but is printin like it is low on ink

Last Edit: February 9, 2023
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Oliver Maslou
Oliver Maslou Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Oliver Maslou
Oliver Maslou Tech Expert & Writer
Nice to meet you, *****!
Can I have your printer model, please?
Customer Reply
it has been printing very poorly for the last couple of weeks
7900serieshp envy insire

how can i fix it?
Oliver Maslou
Oliver Maslou Tech Expert & Writer
Thanks for the explanations!
Customer Reply
i purchased this printer 2/7/2022
Oliver Maslou
Oliver Maslou Tech Expert & Writer
Got it
Please follow the instructions
1. With the printer turned on, disconnect the power cord from the printer.
2. Unplug the power cord from the power source.
3. Wait 60 seconds.
4. Reconnect the power cord to a wall outlet and to the printer.
5. Turn on the printer to complete the reset.
Customer Reply
photo quality has been poor since new the printer has reset
Oliver Maslou
Oliver Maslou Tech Expert & Writer
Thanks for the explanations!
Can I ask you to follow the instructions I sent, please?
Customer Reply
i did
Oliver Maslou
Oliver Maslou Tech Expert & Writer
Try to print how
Customer Reply
the touch screen is not responding
Oliver Maslou
Oliver Maslou Tech Expert & Writer
Please turn off the printer and repeat the instructions again
Customer Reply
print quality is still poor
Oliver Maslou
Oliver Maslou Tech Expert & Writer
Got it
Can I ask you to replace the cartridges?
Customer Reply
i don have any more cartridges
Oliver Maslou
Oliver Maslou Tech Expert & Writer
I mean take them out and put them back in
Customer Reply
ok
Oliver Maslou
Oliver Maslou Tech Expert & Writer
Thanks
Customer Reply
the print is better
Oliver Maslou
Oliver Maslou Tech Expert & Writer
Is everything working correctly now?
Customer Reply
it apears to be
Oliver Maslou
Oliver Maslou Tech Expert & Writer
You can try to print something else
Customer Reply
it is much better thanks
Oliver Maslou
Oliver Maslou Tech Expert & Writer
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
Customer Reply
i don.t think so thank you
Oliver Maslou
Oliver Maslou Tech Expert & Writer
I am so pleased to see your issue got resolved!
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