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No signal - Atmospheric blah blah
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Would you be so kind to tell me more about that issue?
Nice to meet you Dmytro
Thanks!
we get the standard Sky Atmospheric conditions have temporarily interrupted your viewing……….,,,,
the weather outside has been fine still and warm all day
The sky box shows good Signal strength
Thank you for the information!
how can you check when you don’t have an address ?
Please tell me the model of your device.
MySky HDI
Got it
Try to do this, please
Unplug the device from the power point. When you do this the lights on the front should go out
Wait for 30 seconds
Plug the device back into the power point.
Just powering up now
all fixed thanks
Got it
Great!
Is there anything else I can do for you today?
All good thanks
Thank you for chatting with us today!
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