Updated: June 13, 2023
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by Denys Kashnytskyi
Tech Expert & Writer
326 resolved issues

My sling is out of service

I don’t know what happened.

Short summary:

  1. Restart the TV by powering it off and then back on.
  2. Retry accessing Sling after the TV restarts.
  3. Check for Wi-Fi buffering issues by reconnecting your TV to the Wi-Fi network in the settings menu.
author

Hello, thank you for using Howly.
Do you see any error messages when you try accessing Sling?

image

Customer Replay

yes, I saw arrows it’s not coming on
It says on authorize

author

Can you make a photo of what you see on the screen, and send it here, please?
To attach pictures to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have either to choose an image on your device or take a photo right away. Then confirm sending.

Customer Replay

Visitor uploaded: image.jpg
Type: image/jpeg
Size: 3284817
I just sent sling money and it says on authorized it’s not on

author

Have you tried choosing the Resume option on your screen?

Customer Replay

Yeah
Four it says the screen is on authorize

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author

Okay, choose the authorize option, please.

Customer Replay

how do I get on the authorize option?

author

Please, send me a photo where it says authorize on your TV screen, so I can adjust my instructions.

Customer Replay

I can’t it comes on the screen for a minute, and then it goes off the unauthorized section

author
Top answer

Okay, I see. Have you tried restarting your TV?

Customer Replay

no

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author

Please, do, and try accessing your Sling once more.

Customer Replay

Please, do, and try accessing your Sling once more.

author
Top answer

Have you tried reconnecting the TV to the Wi-Fi network?
This may fix the buffering.

Customer Replay

OK I will try that
ok I will thanks 🙏 I think the problem is perfect. Thank you very much for your impeccable service.

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Our expert Denys is online and ready to resolve your issues
326 resolved issues
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