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My printer HP ENVY 6400 keeps saying Printer Busy
Short summary:
- With the printer turned on, disconnect the power cord from the rear of the printer.
- Unplug the power cord from the wall outlet.
- Wait at least 60 seconds.
- Plug the power cord back into the wall outlet. NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
- Reconnect the power cord to the rear of the printer.
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Can you please specify both the brand and the model of your printer?
HP ENVY 6400 series
[DAE3F21
Thank you for the clarification!
What troubleshooting have you done so far?
Unplug few times replace paper
From where are you trying to print?
phone
Got you
Please, turn the printer on, if it is not already on.
its on
Well
Is it idle and silent right now?
yes
With the printer turned on, disconnect the power cord from the rear of the printer.
Done
Done
Done
Plug the power cord back into the wall outlet.
NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
it is
Reconnect the power cord to the rear of the printer.
it is
Turn on the printer, if it does not automatically turn on.
Wait until the printer is idle and silent before you proceed.
its on
Please, try to print something now.
ok
Let me know about your result, please.
Did you try to print something?
give me a few minutes
Take your time
Yes it works.
Great!
