Updated: April 03, 2023
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by Vitalii Yovko
Tech Expert & Writer
648 resolved issues

My pixel 4 just died, can you assist?

Hello, thank you for using Howly, my name is Vitalii. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!

Customer Replay

Thank you.
You too!

Can you please tell me more about the issue with your Pixel? What happened?
You can not turn it on? Can you please explain?

Pixel 4

Customer Replay

It had almost full charge. I was in Instagram posting a story and it simply went black. I plugged it in and there was no charge symbol. It's just dead.
When I hold down the power button, nothing happens.

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Try this:
Press and hold the power button and volume down button at the same time.
Continue holding both buttons simultaneously for at least 7 seconds, your phone should restart from there

Customer Replay

OK, it looks like it's powering up again. Do you know why this happened?
It's powering up...

Unfortunately, I do not know why it happened.
Maybe it was a system crash caused by some app that took too much operating memory or something.

Customer Replay

Okay, I see. Thanks so much for your time!!! I really appreciate you. xo

You are welcome!

Customer Replay

Is there anything else I need to do before we disconnect?

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You can contact us at any time if you need more help

Customer Replay

Thank you very much. :) Enjoy your day!

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