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My pixel 4 just died, can you assist?
Hello, thank you for using Howly, my name is Vitalii. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Thank you.
You too!
Can you please tell me more about the issue with your Pixel? What happened?
You can not turn it on? Can you please explain?
It had almost full charge. I was in Instagram posting a story and it simply went black. I plugged it in and there was no charge symbol. It's just dead.
When I hold down the power button, nothing happens.
Try this:
Press and hold the power button and volume down button at the same time.
Continue holding both buttons simultaneously for at least 7 seconds, your phone should restart from there
OK, it looks like it's powering up again. Do you know why this happened?
It's powering up...
Unfortunately, I do not know why it happened.
Maybe it was a system crash caused by some app that took too much operating memory or something.
Okay, I see. Thanks so much for your time!!! I really appreciate you. xo
You are welcome!
Is there anything else I need to do before we disconnect?
You can contact us at any time if you need more help
Thank you very much. :) Enjoy your day!
You too!
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