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*****
Nice to meet you, *****!
Would you be so kind to tell me about this issue with your Panasonic DVD recorder?
my dvd re order has a hello message on the screen that won’t disappear and won’t work
Have you ever got this issue before?
Can you tell me, what have you tried to do so far?
Like, maybe restart it or something else?
Turned it off and on and nothing
there is no restart
option
Got it, you can get to anything past this message? Any button can't get you to a menu for example?
no
Walk me through the process
I need he
Can you name the model of this recorder? It's usually mentioned on the back or under it.
Panasonic dvd recorder DMR- XW380
Thank you!
Please try to follow this instruction:
Whats next
Please try disconnecting it from the power supply and reconnecting it
Please wait message has come up
now hello
now D3 on screen
It’s working!!
H
genius
It's great!
but now D3 on screen remains
You mean this inscription does not disappear?
it’s all good just tried changing channels it’s back. Thank you so very much 😁
I'm very glad I could help you 😊
Yay
Do you have any additional questions I can help you with?
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