Updated: March 25, 2023
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by Dmytro Sywyi
Tech Expert & Writer
861 resolved issues

My Panasonic dvd recorder is It fixable?

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Would you be so kind to tell me about this issue with your Panasonic DVD recorder?

Customer Replay

my dvd re order has a hello message on the screen that won’t disappear and won’t work

Have you ever got this issue before?
Can you tell me, what have you tried to do so far?
Like, maybe restart it or something else?

Customer Replay

Turned it off and on and nothing
there is no restart

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Got it, you can get to anything past this message? Any button can't get you to a menu for example?

Customer Replay

Walk me through the process
I need he

Can you name the model of this recorder? It's usually mentioned on the back or under it.

Customer Replay

Panasonic dvd recorder DMR- XW380


Thank you!
Please try to follow this instruction:

  1. Press the [POWER] button on the DVD player to turn it on.
  2. Press the [OPEN/CLOSE] button to open the disc tray.
  3. Press the number button “ 5 ” on the remote control 4 times. Well it didn’t turn off and the dvd is open
Customer Replay

Whats next

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Please try disconnecting it from the power supply and reconnecting it

Customer Replay

Please wait message has come up
now hello
now D3 on screen
It’s working!!

It's great!

Customer Replay

but now D3 on screen remains

You mean this inscription does not disappear?

Customer Replay

it’s all good just tried changing channels it’s back. Thank you so very much 😁

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I'm very glad I could help you 😊

Customer Replay


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