Pricing
How it works
About Howly
Our experts
Press
Help
Contact us
  1. Main Page
  2. Gadgets
  3. Fitness tracker
  4. Fitbit
  5. Crashes
Updated: March 22, 2023
87 Views
Was it helpful?
author
by Hanna Finley
Tech Expert & Writer
558 resolved issues
Verified Expert in:
Electronics & Household, Computers, Laptops issues

My new fitbit screen went blank this week and the last thing i saw on screen was waterlock

author
Hanna Finley

Hello, thank you for using Howly.
Did you charge your FitBit?

Customer Replay

yes

author
Hanna Finley

Do you have any reaction from the watch when you are trying to turn it on?

Customer Replay

nothing

author
Hanna Finley

Did you really have water on the watch before it locked and turned off?

Customer Replay

no the screen said waterlock on it

banner 3
author
Hanna Finley

Do you know the model of your FitBit?

Customer Replay

looking
inspire2

image

author
Hanna Finley

Great!
Try to restart the watch this way:

  1. Plug the charging cable into the USB port on your computer or any UL-certified USB wall charger.
  2. Connect your device to the charging cable.
  3. Press and hold the buttons on your tracker for 10 seconds.
  4. Release the buttons. When you see a smile icon and the tracker vibrates, the tracker restarted.
Customer Replay

ill go try this

author
Hanna Finley

Let me know the result

Customer Replay

its working thank you!!

banner 6
author
Hanna Finley

I am so pleased to see your issue got resolved!

Get answers until you're satisfied
14 verified experts are online now
Expert's Assistant
Ask your question here
Share on:
Copy to clipbord
Was it helpful?
Howly expert is ready to help you with your Fitness tracker problem

No comments yet...

What about starting a discussion? Be the first to share your thoughts!

Write a comment

Top 3 related chats

Related topics

We use cookies to improve your browsing experience on our site, show personalized content and targeted ads, and analyze site traffic.
More info