Updated: April 03, 2023
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by Mykola Diakun
Tech Expert & Writer
689 resolved issues

My iphone is not ringing

author

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

author

Nice to meet you, *****!
You can't call from your iPhone, right?

image

Customer Replay

I am 82 years old and my phone quit ringing it will show inhave a call coming in if i am looking at the phone

author

Have you tried rebooting it?

Customer Replay

yes

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author

And the call itself goes?

Customer Replay

anyone can call me and i can call them

author

You mean you don't have a buzzer?

Customer Replay

no

author
  1. Open iPhone settings
  2. Select "Sounds & Haptics"
  3. Check the volume of the ringtone and alert
Customer Replay

ok

banner 6
author

Thank you, can you please tell me what volume you had

Customer Replay

nnothing works

author

Did you find your ringtone volume?

Customer Replay

no

author

What is your iPhone model, *****?

Customer Replay

6

banner 9
author


Did not you find the title "Sounds & Haptics" in your settings?

Customer Replay

i found sounds

author

Good. Do you see the volume slider there?

Customer Replay

yes

author

What volume is there?
It should be more than a half

Customer Replay

yes

author

Also check the silent mode switch on the left side of the phone, it should be towards the top

Customer Replay

i have that right

author

All iPhones have a ring / silent switch on the left side of the device (above the volume buttons)

Customer Replay

thank you that fixed it

author

Great!
Is there anything else I can do for you today, *****?

Customer Replay

no

author

We are glad that you have resolved your issue using Howly!

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689 resolved issues
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