
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****

Nice to meet you, *****!
Please describe your request with as many details as possible for me to get the whole picture of the situation.
Please describe your request with as many details as possible for me to get the whole picture of the situation.
Customer Reply
My iphone 13 pro max has white screen... will not turn off, shut down or charge



Please,try to press and quickly release the volume up button. Press and quickly release the volume down button. Press and hold the side button. When the Apple logo appears, release the side button.
Customer Reply
it wasn't dropped. I was on it and it froze

I see.
Customer Reply
wait something is happening
i think that worked
it just took a minute
THANK YOU!!
i think that worked
it just took a minute
THANK YOU!!

Great!
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
Customer Reply
no this is great! thank you!

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime.
We are available 24/7, you can refer your questions anytime.
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