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My i3phone 13 pro max is frozen
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Please describe your request with as many details as possible for me to get the whole picture of the situation.
My iphone 13 pro max has white screen... will not turn off, shut down or charge
Please,try to press and quickly release the volume up button. Press and quickly release the volume down button. Press and hold the side button. When the Apple logo appears, release the side button.
it wasn't dropped. I was on it and it froze
I see.
wait something is happening
i think that worked
it just took a minute
THANK YOU!!
Great!
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
no this is great! thank you!
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