Created: January 9, 2023

My google email account is locked

Google wants to sent me a verification to email account but it is locked no incoming email nothing. I’m locked in a visious circle
Last Edit: January 9, 2023
Get Expert Help Now Get Expert Help Now
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Nice to meet you, *****!
What troubleshooting have you done so far?
Customer Reply
none. I can’t do anything
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Do you have a screenshot of the issue?
Customer Reply
no
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Can you, please, take a screenshot?
Customer Reply
I don’t know how
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
What model is your device?
Customer Reply
Apple ipad
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Got it.
Press the top button and either volume button at the same time.
Quickly release both buttons.
After you take a screenshot, a thumbnail temporarily appears in the lower-left corner of your screen. Tap the thumbnail to open it or swipe left to dismiss it.
Customer Reply
It will take a few minutes
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Take your time.
Customer Reply
Visitor uploaded: image.png
Type: image/png
Size: 264464
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Can you try the |Try another way| option?
Customer Reply
I don’t have any of these other email accounts
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Can you, please, push this button, that I highlighted for you?
Customer Reply
I did and it want an email address
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Got it.
*****, do you have a recovery email address, that you have access to?
Customer Reply
I have an iCloud account
*****@icloud.com
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Can you try to enter *****@icloud.com into that form?
Customer Reply
I’ll try
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Keep me posted.
Customer Reply
It worked. They said I’ll get a reset email within 48hours.
thanks for your help
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
That's awesome!
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!
Customer Reply
you too
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
😇

No comments yet...

What about starting a discussion? Be the first to share your thoughts!

Comments

0 comment
    Write a comment
    Thank you for sharing your opinion!