Updated: April 03, 2023
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by Daniel Moore
Tech Expert & Writer
1184 resolved issues

My Gmail is been hucked

My account has been hacked and logs out I can’t in or get recovery code cus I don’t have my new number add too gmail account

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
How do you know, that your account was hacked? How the issue occurs?

Customer Replay

i can’t log in and factory rest and now log in or get the code to get rest my password and what I try I can’t get in

Understood you.

Customer Replay

Cus my bank account is hacked tioo
and I don’t access to recovery email or the phone number

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Thank you!

Customer Replay

ok thank u would I get to get back on my Gmail account please


Could you, please, provide me with an email address, that you have been using or your Facebook account?

Customer Replay


Thank you!

Customer Replay

fir Facebook is *****

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Do you recogize one of those emails? *****@gmail.com, *****@gmail.com and *****@gmail.com

Customer Replay

yes these are my email

I would recommend the following steps to regain access to your account:

  1. Make sure you’re connecting from the WiFi network and device you normally use. Go to facebook.com/login/identify
  2. Find your account by searching for your phone number or email address.
  3. Send a recovery code to your phone or email address.
  4. Enter the code carefully, without spaces or other symbols, and press "Continue"
Customer Replay

One scond please

Take your time

Customer Replay

But person hucked my phone I don’t get the code and I don’t that phone number no longer

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If your contact information was changed by a hacker, you had to receive an email from Facebook with the "secure your account" option.
So, you need to visit your mailbox and find a letter first.
Please, check all your folders, including spam, junk, social media, etc. Please note, that a letter should be sent from security@facebookmail.com

Customer Replay

I can’t to my emails as well
I can’t get any email

You need to submit the “Confirm your identity” form:

  1. Go to https://www.facebook.com/help/contact/183000765122339
  2. Scroll down to the bottom of the page
  3. Click "Choose files" and upload a photo of your ID I even bought a new phone I can’t get anything set up

Understood you, Please, try to follow the instructions, that I listed in the previous message.

Customer Replay

ok give me mint im try to that

Take your time.

Customer Replay

thank u 😊

You are welcome.

Customer Replay

Sorry I’m doing my best to do it fast
It’s say Id rejected

Is there any error messages?

Customer Replay

I submitted 3 times what massage im sapos to get
I’m ***** try again

Try again and let me know

Customer Replay

It’s saying ur info can’t be submitted
I tried 4 times
can send u ID to u

In this case, you need to submit the “My Personal Account is Disabled” form https://www.facebook.com/help/contact/260749603972907
The forms allow you to contact Facebook directly to restore your account. After you’ve submitted a form, Facebook will contact you via the email address that you provided.
You’ll typically receive a response from them in 1 to 5 business days.

Customer Replay

What this has to to the Gmail account
I’m required is to my Gmail account
that’s been hacked
I need to log back in to my gmail
I need help with that please

I am so sorry about it!
You need to submit this form to recover your Gmail account:

Customer Replay

I will do this link can u wait please

I am here!:)
Keep me updated!:)

Customer Replay

Ok I didn’t send the email it’s submitted and I put save email to email back to see how can we fix this problem
I already got one email I’m using my grill

So, did you get an answer immediately?

Customer Replay

girlfreind phone and her email cus I don’t have access to any phone or email
I’m gona the email now one 1 m please

Keep me updated.

Customer Replay

It’s saying thank u submitted

Did you fill in the form to recover your emil?

Customer Replay

witch form I didn’t get the link to fill out to recover my email
I got one for Facebook

Could you see this form to recover your Gmail account:

Customer Replay

ok thank u I will do tray right now give time please

Did you complete Gmail report form?

Customer Replay

Yes I did

So, you need to wait for the answer from Google.

Customer Replay

Ok I understand they send email back they said it will take 2 business day
that’s thank u very much

You are always welcome!:)

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