Updated: May 04, 2023
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by Jahed Torres
Tech Expert & Writer
832 resolved issues

My Epson WF-4833 pro printer is jammed and i cannot reach the paper

Short summary:

  1. Check the printer prompt for ways to unjam.
  2. If the prompt did not work, turn the printer around to locate the back cover.
  3. Push the back cover with two fingers to unlock it.
  4. Remove the back cover and check for any paper stuck there.
  5. If you see any paper, gently remove it from the printer.
  6. Once you remove the jammed paper, replace the back cover and lock it into place.
  7. Turn on your printer and check if it works properly.

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What troubleshooting have you done to your Epson printer so far?


Customer Replay

Well the printer has prompted me ways to unjam in and well neither of those have worked. I think the jam is at the top below the scanner but i cannot reach any further.

Okay, I see. Thank you for the details!
Are you able to see the paper that is jammed in the printer?

Customer Replay

I think so. I am not sure though.

Have you tried removing the back cover on your printer?

Customer Replay

how do i do that

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Top answer

Please, follow these instructions:

  1. Turn your printer around.
  2. You'll see a back cover there, you'll need to push with two fingers together to unlock it.
  3. Remove the cover and check if you see any paper stuck there.
Customer Replay

thank you!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
that worked there were two pieces stuck

I'm very glad I was able to help you, *****!
Please, check if your printer works properly now.

Customer Replay

Thank you again!

I am so pleased to see your issue got resolved!

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