Hello, thank you for using Howly.
What troubleshooting have you done to your Epson printer so far?
Well the printer has prompted me ways to unjam in and well neither of those have worked. I think the jam is at the top below the scanner but i cannot reach any further.
Okay, I see. Thank you for the details!
Are you able to see the paper that is jammed in the printer?
I think so. I am not sure though.
Have you tried removing the back cover on your printer?
no
how do i do that
Please, follow these instructions:
thank you!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
that worked there were two pieces stuck
I'm very glad I was able to help you, *****!
Please, check if your printer works properly now.
Thank you again!
I am so pleased to see your issue got resolved!
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