Updated: June 06, 2023
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by Alex Sherwin
Tech Expert & Writer
511 resolved issues
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Smartphones, Tablets, Gadgets

My epson 7100 printer is printing in black and white not color in Photoshop

it was working this morning. i have a mac book pro

Short summary:

  1. Check printer settings: Verify that the printer settings are properly configured to print in color. Ensure that the color option is selected and not set to black and white or grayscale.
  2. Verify ink levels: Check the ink levels in your printer to ensure that the color cartridges have enough ink. If the ink levels are low, replace or refill the cartridges as necessary.
  3. Test print a different file: Try printing a different colored file, preferably not from Photoshop, to determine if the issue is specific to Photoshop or applies to all files. This will help narrow down the cause of the problem.
  4. Double-check color settings in Photoshop: Open Photoshop and go to "Edit" -> "Color Settings." Verify that the appropriate color profiles are selected. If unsure, you can try resetting the color settings to their default values using the "Default" button.
  5. Save changes in Photoshop: If you made any adjustments to the color settings in Photoshop, make sure to save the changes before attempting to print again.
  6. Adjust brightness and contrast levels: If the printed output appears dark, make adjustments to the brightness and contrast levels of your image within Photoshop. Fine-tune these settings until you achieve the desired brightness and contrast for the print output.
  7. Test print again: Print the image again using the adjusted settings. Check if the colors appear as desired and if the brightness and contrast levels are satisfactory.
  8. Use default settings: If you find that resetting to the default settings in Photoshop has resolved the issue and the current print output is satisfactory, you can continue using the default settings for future printing tasks.
  9. Further fine-tune settings if necessary: If you still notice room for improvement or have specific preferences for the print output, you can continue adjusting the settings in Photoshop until you achieve the desired results. Experiment with different color profiles, brightness/contrast settings, and other relevant options to find the optimal configuration.
  10. Confirm resolution of the issue: Verify that the prints are now coming out in color and with the desired brightness and contrast levels. If the problem is resolved and the print quality meets your expectations, you can consider the issue resolved.
author

Hello, thank you for using Howly.
What troubleshooting have you done so far?

Customer Replay

I tried to print a photo and it comes back black and white. it was in color but something changed

author

Got you, *****!
Have you tried ti check Epson printer settings?

image

Customer Replay

yes its a setting but I have tried several changes and it didnt help

author
Top answer

Noted!
Have you checked the ink levels in your printer to ensure that the color cartridges have enough ink?

Customer Replay

yes

banner 3
author

Do you have this issue only with a Photoshop file or with everyone?

Customer Replay

only tried one

author

Could you try to print this picture, please?

image

Or any other your colored file but not from Photoshop

Customer Replay

ok. i will try again

author

Thank you!

Customer Replay

its printing now
in color

banner 6
author

Do you mean it is printing in color now?

Customer Replay

yes

author
Top answer

Please, double-check the color settings within Photoshop. Go to "Edit" -> "Color Settings" and ensure that the appropriate color profiles are selected. If unsure, you can try resetting the color settings to their default values.

Customer Replay

i saw a default button

author

Noted! You can try it as well

Customer Replay

printing now
blk & white

banner 9
author

Noted!
Could you please try to check settings in the Photoshop app again?
Also, please make sure you saved the changes, if you done some

Customer Replay

its in corol but very dark

author

Noted!
If the printed output appears dark, you can make adjustments to the brightness and contrast levels in your image before printing.

Customer Replay

its running now
looks better

author

Good to know!
If you're satisfied with the current results, you can continue using the adjusted settings for future printing tasks. However, if you still notice any room for improvement or have specific preferences for the print output, you can further fine-tune the settings until you achieve the desired results.

Customer Replay

I think the default thing fixed it and i can continue

author

Great!
Is there anything else I can do for you, *****?

Customer Replay

thank you

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