Hello, thank you for using Howly.
What troubleshooting have you done so far?
I tried to print a photo and it comes back black and white. it was in color but something changed
Got you, *****!
Have you tried ti check Epson printer settings?
yes its a setting but I have tried several changes and it didnt help
Noted!
Have you checked the ink levels in your printer to ensure that the color cartridges have enough ink?
yes
Do you have this issue only with a Photoshop file or with everyone?
only tried one
Could you try to print this picture, please?
Or any other your colored file but not from Photoshop
ok. i will try again
Thank you!
its printing now
in color
Do you mean it is printing in color now?
yes
Please, double-check the color settings within Photoshop. Go to "Edit" -> "Color Settings" and ensure that the appropriate color profiles are selected. If unsure, you can try resetting the color settings to their default values.
i saw a default button
Noted! You can try it as well
printing now
blk & white
Noted!
Could you please try to check settings in the Photoshop app again?
Also, please make sure you saved the changes, if you done some
its in corol but very dark
Noted!
If the printed output appears dark, you can make adjustments to the brightness and contrast levels in your image before printing.
its running now
looks better
Good to know!
If you're satisfied with the current results, you can continue using the adjusted settings for future printing tasks. However, if you still notice any room for improvement or have specific preferences for the print output, you can further fine-tune the settings until you achieve the desired results.
I think the default thing fixed it and i can continue
Great!
Is there anything else I can do for you, *****?
thank you
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