Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
What device do you use for watching the Discovery channel?
Amazon box
Do you mean Amazon Fire TV?
Yes
Are you able to watch other channels on it?
Yes
Thank you.
What troubleshooting have you done so far?
I closed the app then went back to it
Understood.
Please try to restart your Fire TV.
To restart your device from the menu: Go to Settings. Select My Fire TV, and then Restart.
Ok it works thank u
You are welcome!
Let me know if I can help you more
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