Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
What troubleshooting have you done so far?
1 week
Have you already tried to fix that?
Yes
What have you done?
Nothing: simply function from times to times
Please, check that you're wearing your watch correctly. It's a simple one. If you're not, the Watch may not receive any notifications, including calls. Check that the Watch fits snugly on your wrist.
Ok: what else
Do you use your Apple Watch with iPhone?
Yes an iPhone 8 Plus with the last Ios
Dosen't function
Have you done Sync data reset?
No doesen't function
What do you mean?
I am ok I am starting to end the link and restart linking Apple Watch to iPhone
Hope this function
Close the chat
Please, try that and let me know about the results
Ok
I'll wait here for you
Wait: the Apple Watch is not ready to link to the iPhone
Do you see that message on your watches?
Not yet
Did you unpair them?
yes
Please, try to pair them now
Do you know how to do that?
ok
Keep me informed
yes I know
Ok
Keep me posted, please
60%
What is that?
The circle on Apple Watch
Alright
Let's wait for that to finish
Ok
Nearly finished
Please, keep me informed
Finished
Check if notifications works fine now
No
Please, check if Do not disturb or Airplane modes are off
Ok function
What do you mean?
I receive calls
Do you receive calls with both iPhone and Apple Watch?
Yes thanks
Is it ok now?
Yes calls now
How about other notifications?
Can you ask someone to send you a message, for example?
Done
Did you receive it?
Yes
Maybe you have any other questions?
No
I am so pleased to see your issue got resolved!
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