Updated: March 15, 2023
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by Hanna Finley
Tech Expert & Writer
558 resolved issues

My apple watch dosen't receive calls

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Nice to meet you, *****!
What troubleshooting have you done so far?

Customer Replay

1 week

Have you already tried to fix that?

Customer Replay

Yes

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What have you done?

Customer Replay

Nothing: simply function from times to times

Please, check that you're wearing your watch correctly. It's a simple one. If you're not, the Watch may not receive any notifications, including calls. Check that the Watch fits snugly on your wrist.

Customer Replay

Ok: what else

Do you use your Apple Watch with iPhone?

image

Customer Replay

Yes an iPhone 8 Plus with the last Ios

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  1. On your iPhone, open the Watch app.
  2. Select General.
  3. Scroll down and select Reset.
  4. Select Reset Sync Data.
Customer Replay

Dosen't function

Have you done Sync data reset?

Customer Replay

No doesen't function

What do you mean?

Customer Replay

I am ok I am starting to end the link and restart linking Apple Watch to iPhone
Hope this function
Close the chat

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Please, try that and let me know about the results

Customer Replay

Ok

I'll wait here for you

Customer Replay

Wait: the Apple Watch is not ready to link to the iPhone

Do you see that message on your watches?

Customer Replay

Not yet

Did you unpair them?

Customer Replay

yes

Please, try to pair them now
Do you know how to do that?

Customer Replay

ok

Keep me informed

Customer Replay

yes I know

Ok
Keep me posted, please

Customer Replay

60%

What is that?

Customer Replay

The circle on Apple Watch

Alright
Let's wait for that to finish

Customer Replay

Ok
Nearly finished

Please, keep me informed

Customer Replay

Finished

Check if notifications works fine now

Customer Replay

No

Please, check if Do not disturb or Airplane modes are off

Customer Replay

Ok function

What do you mean?

Customer Replay

I receive calls

Do you receive calls with both iPhone and Apple Watch?

Customer Replay

Yes thanks

Is it ok now?

Customer Replay

Yes calls now

How about other notifications?
Can you ask someone to send you a message, for example?

Customer Replay

Done

Did you receive it?

Customer Replay

Yes

Maybe you have any other questions?

Customer Replay

No

I am so pleased to see your issue got resolved!

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